Editor is crashing when creating new and updating webstories

  • Resolved bredurham

    (@bredurham)


    2 years, 3 months ago

    TypeError: Cannot read properties of undefined (reading ‘vertical’)

    Console:
    Uncaught (in promise) /wp-admin/post.php?p…f4a1166104db%2522:1 

    TypeError: Cannot read properties of null (reading 'top')
    at TextEdit (815.js?ver=d3fd8338f8aa3dc20995:17:79428)
    at Ch (6527.js?ver=d3fd8338f8aa3dc20995:1:389599)
    at ts (6527.js?ver=d3fd8338f8aa3dc20995:1:441674)
    at Ss (6527.js?ver=d3fd8338f8aa3dc20995:1:428947)
    at ws (6527.js?ver=d3fd8338f8aa3dc20995:1:428875)
    at Tj (6527.js?ver=d3fd8338f8aa3dc20995:1:428738)
    at Lj (6527.js?ver=d3fd8338f8aa3dc20995:1:425724)
    at 6527.js?ver=d3fd8338f8aa3dc20995:1:375512
    at t.unstable_runWithPriority (6527.js?ver=d3fd8338f8aa3dc20995:1:676817)
    at ao (6527.js?ver=d3fd8338f8aa3dc20995:1:375289)

    Failed to load resource: the server responded with a status of 404 ()
    mcp-tinymce.css:1

    The editor keeps crashing when editing and styling text elements for a webstory. This occurs when creating a new webstory and updating webstories.

    Error was included above. This just started occurring after the most recent update.

    WP REST API is available in Site Health.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Pascal Birchler

    (@swissspidy)

    Hi there, thank you for reaching out. I will be happy to take a look into this for you and do some testing on my end to see what could be the issue. In the mean time, could you provide your Site Health information? You can share privately if you prefer.

    Thread Starter bredurham

    (@bredurham)

    Hi I submitted this at the time i created the topic but I have gone ahead and resubmitted the information.

    @bredurham Thank you for sharing the information. It would be good at this stage to first rule out any potential theme or plugin conflict. To do this could you please run through our troubleshooting guide and let me know if you find any conflicts.

    Plugin Support Luckyna San

    (@luckynasan)

    @bredurham Hello! Have you had a chance to go through the troubleshooting guide to rule out any other conflicts?

    Plugin Support Luckyna San

    (@luckynasan)

    @bredurham We’ve just released v1.25.0, which includes a fix for this issue. Please update the Web Stories plugin and confirm on your end as well.

    I’m going to mark this topic as resolved, but if you do still have trouble or have any other questions about Web Stories, please feel free to reopen this or create a new support topic and we’d be happy to help.

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘Editor is crashing when creating new and updating webstories’ is closed to new replies.