• Hi all

    I’m having a strange problem never experienced before in many years of WordPressing.

    I pasted a document compiled in MS Word into a new post. Did extensive edits and updated draft along the way. Previewed it a few times and all was fine.

    Continued editing and suddenly could not save the draft. The button was not responsive at all. Tried publishing it, that button also dead.

    So I copied the post and pasted it into a new ‘new post’ dialogue. Continued editing and the same thing happened again.

    No idea what to do next.

    Any help much appreciated.

Viewing 11 replies - 1 through 11 (of 11 total)
  • Moderator James Huff

    (@macmanx)

    Try deactivating all plugins. If that resolves the issue, reactivate each one individually until you find the cause.

    If that does not resolve the issue, try switching to the Twenty Sixteen theme to rule-out a theme-specific issue (theme functions can interfere like plugins).

    Thread Starter Tradedog

    (@tradedog)

    Thanks James

    No luck with that. Not plugins or theme.

    It’s quite strange – when I go into the editor and start composing a post everything is fine.

    A short while later the update and publishing buttons stop working.

    Maybe it’s coinciding with drat autosaves?

    I am getting these errors in console

    JQMIGRATE: Migrate is installed, version 1.4.1
    plugin.min.js:1 Deprecated TinyMCE API call: <target>.onInit.add(..)
    https://thegoodcopywriter.com/wp-admin/400italic?wp-mce-4310-20160418 Failed to load resource: the server responded with a status of 404 (Not Found)
    https://thegoodcopywriter.com/wp-admin/700?wp-mce-4310-20160418 Failed to load resource: the server responded with a status of 404 (Not Found)
    https://thegoodcopywriter.com/wp-admin/700italic?wp-mce-4310-20160418 Failed to load resource: the server responded with a status of 404 (Not Found)
    6https://thegoodcopywriter.com/wp-admin/admin-ajax.php Failed to load resource: the server responded with a status of 404 (Not Found)
    https://thegoodcopywriter.com/wp-admin/400italic?wp-mce-4310-20160418 Failed to load resource: the server responded with a status of 404 (Not Found)
    https://thegoodcopywriter.com/wp-admin/700?wp-mce-4310-20160418 Failed to load resource: the server responded with a status of 404 (Not Found)
    https://thegoodcopywriter.com/wp-admin/700italic?wp-mce-4310-20160418 Failed to load resource: the server responded with a status of 404 (Not Found)

    Moderator James Huff

    (@macmanx)

    Try downloading WordPress again, access your server via SFTP or FTP, or a file manager in your hosting account’s control panel, and delete then replace your copies of everything on the server except the wp-config.php file and the /wp-content/ directory with fresh copies from the download. This will effectively replace all of your core files without damaging your content and settings.

    Some uploaders tend to be unreliable when overwriting files, so don’t forget to delete the original files before replacing them.

    Thread Starter Tradedog

    (@tradedog)

    Thanks James

    So I download WordPress again. How do I then remove the files from the download?

    Once I have them I just carefully replace each file in cpanel file manager for the site but leave wp/content and wp/config as is?

    Thanks again

    Moderator James Huff

    (@macmanx)

    You’d need to unzip the file using whatever your OS provides for that. If you’re on a Mac, just double-click the .zip file. If you’re on a Windows PC, I’m not sure if you still need to install something extra for that.

    Thread Starter Tradedog

    (@tradedog)

    Just did that – only replaced the files, not the folders.

    No result, still got the same problem.

    Could the problem be in the folders?

    Thanks again

    Moderator James Huff

    (@macmanx)

    Did you replace the files within /wp-includes/ and /wp-admin/ too?

    Thread Starter Tradedog

    (@tradedog)

    No I didn’t. Tried but they would not go.

    Do you have to do those file by file?

    Should I also update wp-config-sample.php?

    Moderator James Huff

    (@macmanx)

    No, just delete the entire /wp-admin/ and /wp-includes/ directories on the server, then upload the new directories to the same place.

    Thread Starter Tradedog

    (@tradedog)

    I deleted the 2 directories in Cpanel.

    I then went to ‘upload’, select file, selected one of the directories from my WP download, clicked it and it opened to show large number of individual files.

    No obvious way to select and move the entire directory.

    Sorry to be so dumb.

    Moderator James Huff

    (@macmanx)

    Ok, in this case, I’m going to have to recommend that you use a much better FTP client, like https://cyberduck.io so you can upload the directories (as there are even more directories *within* wp-admin and wp-includes).

    You’ll find instructions for connecting to FTP in your hosting provider’s documentation.

    Sorry for all the trouble, but it will be good to have a decent FTP client ready to go for more fun later on. ??

Viewing 11 replies - 1 through 11 (of 11 total)
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