Editor crashed

  • Resolved saymeak

    (@saymeak)


    1 year, 2 months ago

    TypeError: Cannot read properties of undefined (reading ‘length’)

    TypeError: Cannot read properties of undefined (reading 'length')
at StatusPanel (https://abcd.com/wp-content/plugins/web-stories/assets/js/web-stories-editor.js?ver=b622e0032f67adf4459e:165:1843)
at DocumentPane
at div
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  • Hi there @saymeak and thanks for your report!

    We just need a few more details to better understand this error:

    • Could you please details the steps you took that lead to the error? If you could share a screen recording of your experience using a service such as Loom or Recordit then share the URL here? That would be extremely helpful.
    • What version of the plugin are you using?
    • Which browser are you using?
    • Could you provide your Site Health information? You can share privately if you prefer.

    This topic will be marked as resolved since no further response has been received. If you have other questions or issues please create a new support topic. Thank you!

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