• Resolved zapappa

    (@lesarnott)


    Thankyou for a great plugin that must have taken a lot of work. However, I do have a significant problem: if I try to go to wp_admin as an EDITOR user it just redirects back to the same page and does not allow me to enter backend admin. With user administrator on a different browser I can always enter backend admin. I’m only using different browsers so that I don’t automatically get logged in as admin on both which happens if I use the same browser.

    To do a clean test I installed a new WordPress in domain_name_etc/WP. No plugins and just 2 users; administrator and an editor. Both of which can enter the backend admin on different browsers (chrome and edge) ok.

    I then install the Ultimate Member plugin but don’t activate it and I can still enter backend admin with both users.

    Next, I activate the UM plugin but I have done nothing else. I have not gone to the UM settings and I have not allowed it to create the pages. Nothing. I can still enter backend admin with Administrator but with the Editor user it redirects to the home page and I cannot enter the backend admin.

    I tested on:

    – WordPress 6.1.1
    – Twenty Twenty-One theme which had no changes
    – Ultimate Member version 2.5.1
    – Chrome and Edge browsers are current

    In the WordPress General settings I have tried doing the same test with ‘Anyone can register’ turned on and off but there is no change.

    Do you have any suggestions as to what else I could try?

    • This topic was modified 2 years, 3 months ago by zapappa.
    • This topic was modified 2 years, 3 months ago by zapappa.
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  • Thread Starter zapappa

    (@lesarnott)

    Resolved. I had to set the “Can access wp-admin”. Sounds dumb on my part but it never occurred to me that UM would override the standard WordPress users, like Editor!

    Anyway, this might help others in the future. Again, thanks for such a great, highly featured plugin.

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