Editor cannot access Media

I have a WP installation (one of many) and I just set up the first user as an “Editor” role but she logs in and there is no Media section in the left hand navigation nor is there the icons/functionality to upload media of any type when creating a new post/page (or editing another).

I have disabled or flat out deleted plugins and this has had no effect.

I checked another installation that is allowing Editors access to Media Library and the only difference I can see is at the server level:

The problem installation is running PHP 5.2 FastCGI with mod_security and the one working fine is running PHP 4 CGI with mod_security. I don’t think this should have any bearing (if anything I’d think the problem reversed) but as I said, it’s the only thing different.

help! ?? and thanks