Editing thumbnail display area

  • Resolved mthant

    (@mthant)


    8 years, 3 months ago

    Hello
    After I uploaded the images to the gallery and added the gallery to the page, I found that some of the images in the thumbnail were not displaying the part that I wanted to display.I went back and edited the thumbnails to display the correct part but even though they were edited and saved, the thumbnails were still showing the initial display parts not the edited ones.I even deleted the gallery from the page and readded it and still showing the incorrect thumbnail display.How do i correct it. Do I have to delete the gallery and start all over?

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Contributor photocrati

    (@photocrati)

    @mthant – You can try clearing the image cache under Gallery > Other Options > Miscellaneous; you may also need to clear your browser’s caches and/or use an anonymous browser window to see the effects immediately.

    Thanks!

    – Cais.

    Thread Starter mthant

    (@mthant)

    I did what you said and still doesn’t work. Do you think I should create as new gallery?

    Plugin Contributor photocrati

    (@photocrati)

    @mthant – Please send us a Bug Report (https://imagely.com/report-bug/ … please reference this topic) so we can get a better look under the page at your site.

    Please include as many details as you can about your site and the issue at hand so we can move on this as fast as possible.

    Thanks!

    – Cais.

    Thread Starter mthant

    (@mthant)

    Hello
    After I went through your bug report and tested with Safari, I didn’t see the problem.
    So I went back to Google and disabled all the extensions. It works!
    It looks like there seems to be some conflicts with google extensions. I have now enabled those that are essential. It is finally working

    Plugin Contributor photocrati

    (@photocrati)

    @mthant – Thanks for the update!

    – Cais.

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘Editing thumbnail display area’ is closed to new replies.