Edit with Pagelayer not working

  • Resolved vishnukanduri

    (@vishnukanduri)


    4 years, 2 months ago

    I had created my homepage using Pagelayer. I have even modified that page many times using Pagelayer.

    Since last few days, the edit with pagelayer button is not working on posts and pages. When I click edit with pagelayer, it redirects me to the webpage itself without any action.

    Please help soon as I need to make many changes.

    • This topic was modified 4 years, 2 months ago by vishnukanduri.
Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support pagelayersupport

    (@pagelayersupport)

    Hello,

    We would like to help to debug this.
    Can you email us at [email protected] Or you can generate a ticket at https://pagelayer.deskuss.com and we will try to solve this issue.

    Regards

    Plugin Author pagelayer

    (@pagelayer)

    Hi,

    Please post a screenshot here if possible.

    Regards

    Russell

    (@coastventures)

    Sometimes this can be caused by the browser. Try using Chrome if you’re not already.

    Thread Starter vishnukanduri

    (@vishnukanduri)

    I am using Chrome itself. And the support team is not at all replying to me since yesterday. Disappointed with the service. Don’t you work at the weekends?

    • This reply was modified 4 years, 2 months ago by vishnukanduri.
    Thread Starter vishnukanduri

    (@vishnukanduri)

    Can someone please help me? Nobody from the support team is helping me. After sharing my login credentials with them, they are not responding at all.

    Plugin Author pagelayer

    (@pagelayer)

    Hi,

    Sir we found the issue and it happens to be a Jetpack compatibility issue with Pagelayer. We have patched your server and will also launch the new version tomorrow. The issue was with the wp.me shortlink feature of Jetpack.

    Regards

Viewing 6 replies - 1 through 6 (of 6 total)
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