Edit Screen Blank

  • Resolved Jjones37

    (@jjones37)


    2 years, 10 months ago

    WP: 5.8.3
    Better Notifications: 1.8.6

    I logged in today to edit one of my notifications and noticed the edit screen is blank. Have you had any other users report this? I have tried on Safari and Chrome.

    I have also tried on in-private and incognito modes. I have a screen shot but was un-sure how to attach it here.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author bnfw

    (@voltronik)

    Hi @jjones37,
    Thanks for your message.

    I haven’t had any reports of this.
    Can you post a link to the screenshot here so I can see?

    Thread Starter Jjones37

    (@jjones37)

    @voltronik sorry about that… didn’t even think to do that.

    HERE is the image. Let me know if that helps!

    Plugin Author bnfw

    (@voltronik)

    Hi @jjones37,
    Thanks.

    That looks like some kind of fatal error to me. Are you able to turn WP_DEBUG on and find where the issue is? If not, you should be able to use a plugin, such as Query Monitor, to see what the error is.

    Thread Starter Jjones37

    (@jjones37)

    @voltronik Thanks. I actually just checked in with a co-worker who also has Admin Rights. He is NOT experiencing the same issue I am. This seems to be a specific to my user account.

    I deactivated a few plugins and found the culprit. I deactivated a plugin I have called: User Role Editor. This fixed the issue. I then re-activated the plugin and it… still… worked. So everything seems to be working fine. Thanks for the quick attention!

    Plugin Author bnfw

    (@voltronik)

    Hi @jjones37,
    Great! Glad you got it working.

    If you like BNFW and the support, please feel free to leave an honest review.

Viewing 5 replies - 1 through 5 (of 5 total)
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