Edit product page attributes moved over to the left

  • Resolved jb3duk

    (@jb3duk)


    2 years, 5 months ago

    Hi all

    I am having an issue whereby my product attributes are all moved over to the left under the menu, this means I cannot edit the products. I’ve disabled every plugin other than WooCommerce and it still happens. I use Cloudflare so put that into dev mode, same issue, just can’t seem to work it out.

    Pic here:

    View post on imgur.com

Viewing 3 replies - 1 through 3 (of 3 total)

  • Hi @jb3duk,

    Thanks for reaching out!

    From the screenshot, it looks like you are using the Shoptimizer theme. Please switch your theme to the default Storefront theme and try editing the product with all plugins disabled except WooCommerce.

    If the issue persists despite following the above step, kindly share the following information:

    1. System Status: You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”. Once you’ve done that, paste it here in your response.
    2. Fatal Error Log: A copy of any fatal error log found under WooCommerce > System Status > Logs (if available).

    I hope this helps!

    Thread Starter jb3duk

    (@jb3duk)

    That does fix it, I guess that means I should contact Shoptimizer support?

    Cheers

    Hi @jb3duk

    I’m glad you were able to find the culprit of this issue which is the Shoptimizer theme.

    In this case, kindly please contact the theme’s developers for further assistance regarding your issue:

    https://www.commercegurus.com/contact/

Viewing 3 replies - 1 through 3 (of 3 total)
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