Edit Product & Create Product Pages BLANK in Admin after WP 5.9.1 Upgrade

Viewing 4 replies - 1 through 4 (of 4 total)

  • Hi @wendycwilliams7

    Thanks for reaching out.

    The thread you shared is about a bedrock/sage website where the issue occurred.

    In order for us to get a better idea of your setup, could you please share a copy of your site’s System Status? You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”. Once you’ve done that, paste it here in your response.

    Just to mention – all cases reported after upgrade to 5.9.1 have been found to have originated due to presence of a conflicting tool (theme or plugin).

    You may want to run a full conflict test to rule out possibilities of conflicting entities on your site. Here’s the conflict test guide for your reference: https://docs.woocommerce.com/document/how-to-test-for-conflicts/

    Cheers

    Thread Starter wendycwilliams7

    (@wendycwilliams7)

    Here is the copy:

    
### WordPress Environment ###

WordPress address (URL): https://soulmadeacademy.com
Site address (URL): https://soulmadeacademy.com
WC Version: 6.2.1
REST API Version: ? 6.2.1
WC Blocks Version: ? 6.7.3
Action Scheduler Version: ? 3.4.0
WC Admin Version: ? 3.1.0
Log Directory Writable: ?
WP Version: 5.9.1
WP Multisite: –
WP Memory Limit: 3 GB
WP Debug Mode: –
WP Cron: ?
Language: en_US
External object cache: –

### Server Environment ###

Server Info: Apache
PHP Version: 8.0.16
PHP Post Max Size: 10 GB
PHP Time Limit: 300
PHP Max Input Vars: 10000
cURL Version: 7.81.0
OpenSSL/1.1.1m

SUHOSIN Installed: –
MySQL Version: 5.7.23-23
Max Upload Size: 10 GB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 6.2.1
WC Database Prefix: l3o_
Total Database Size: 32.40MB
Database Data Size: 29.19MB
Database Index Size: 3.21MB
l3o_woocommerce_sessions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
l3o_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
l3o_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
l3o_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
l3o_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
l3o_woocommerce_order_itemmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
l3o_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
l3o_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
l3o_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
l3o_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
l3o_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
l3o_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
l3o_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
l3o_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
l3o_actionscheduler_actions: Data: 0.06MB + Index: 0.13MB + Engine InnoDB
l3o_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
l3o_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
l3o_actionscheduler_logs: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
l3o_auto_updates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
l3o_ce4wp_contacts: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
l3o_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
l3o_comments: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
l3o_fbv: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
l3o_fbv_attachment_folder: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
l3o_fs_activities: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
l3o_fs_attachments: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
l3o_fs_conversations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
l3o_fs_data_metrix: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
l3o_fs_mail_boxes: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
l3o_fs_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
l3o_fs_persons: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
l3o_fs_products: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
l3o_fs_taggables: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
l3o_fs_tag_pivot: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
l3o_fs_tickets: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
l3o_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
l3o_mec_attendees: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
l3o_mec_bookings: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
l3o_mec_dates: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
l3o_mec_events: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
l3o_mec_occurrences: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
l3o_mec_users: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
l3o_options: Data: 7.13MB + Index: 0.27MB + Engine InnoDB
l3o_postmeta: Data: 2.39MB + Index: 0.19MB + Engine InnoDB
l3o_posts: Data: 5.30MB + Index: 0.13MB + Engine InnoDB
l3o_redirection_404: Data: 0.05MB + Index: 0.05MB + Engine InnoDB
l3o_redirection_groups: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
l3o_redirection_items: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
l3o_redirection_logs: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
l3o_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
l3o_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
l3o_term_relationships: Data: 0.05MB + Index: 0.02MB + Engine InnoDB
l3o_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
l3o_update_log: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
l3o_usermeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
l3o_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
l3o_wc_admin_notes: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
l3o_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
l3o_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
l3o_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
l3o_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
l3o_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
l3o_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
l3o_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
l3o_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
l3o_wc_product_meta_lookup: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
l3o_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
l3o_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
l3o_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
l3o_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
l3o_wfblockediplog: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
l3o_wfblocks7: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
l3o_wfconfig: Data: 0.47MB + Index: 0.00MB + Engine InnoDB
l3o_wfcrawlers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
l3o_wffilechanges: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
l3o_wffilemods: Data: 7.52MB + Index: 0.00MB + Engine InnoDB
l3o_wfhits: Data: 0.11MB + Index: 0.05MB + Engine InnoDB
l3o_wfhoover: Data: 1.52MB + Index: 0.17MB + Engine InnoDB
l3o_wfissues: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
l3o_wfknownfilelist: Data: 2.52MB + Index: 0.00MB + Engine InnoDB
l3o_wflivetraffichuman: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
l3o_wflocs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
l3o_wflogins: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
l3o_wfls_2fa_secrets: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
l3o_wfls_settings: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
l3o_wfnotifications: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
l3o_wfpendingissues: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
l3o_wfreversecache: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
l3o_wfsnipcache: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
l3o_wfstatus: Data: 0.14MB + Index: 0.11MB + Engine InnoDB
l3o_wftrafficrates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
l3o_wpmailsmtp_emails_log: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
l3o_wpmailsmtp_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
l3o_wt_iew_action_history: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
l3o_wt_iew_cron: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
l3o_wt_iew_ftp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
l3o_wt_iew_mapping_template: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
l3o_yith_wcwl: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
l3o_yith_wcwl_lists: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
l3o_yoast_indexable: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
l3o_yoast_indexable_hierarchy: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
l3o_yoast_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
l3o_yoast_primary_term: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
l3o_yoast_seo_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB

### Post Type Counts ###

acoplw_badges: 1
attachment: 359
awl-labels: 2
custom_css: 2
et_body_layout: 4
et_footer_layout: 1
et_header_layout: 2
et_pb_layout: 130
et_template: 20
et_theme_builder: 1
mec_calendars: 2
mec-events: 2
mt_pp: 1
nav_menu_item: 5
page: 13
post: 2
product: 26
revision: 160
yaymail_template: 11

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (36) ###

Acowebs Product Labels For Woocommerce: by Acowebs – 1.2.3
Advanced iFrame: by Michael Dempfle – 2022.2
Advanced Woo Labels: by ILLID – 1.40
Antispam Bee: by pluginkollektiv – 2.11.0
WP AutoTerms: by WP AutoTerms – 2.4.9
Bluehost: by Bluehost – 2.8.7
Companion Auto Update: by Papin Schipper – 3.8.4
Core Rollback: by Andy Fragen – 1.3.1
Customer Reviews for WooCommerce: by CusRev – 4.38
Divi Bars: by Divi Life — Tim Strifler – 1.8.7.4
Divi Library Shortcodes: by Divi Life — Tim Strifler – 1.0
Divi Mega Pro: by Divi Life — Tim Strifler – 1.9.4
Divi Modules Pro: by Divi Life – 1.1.5
Duplicate Page: by mndpsingh287 – 4.4.8
FileBird Lite: by Ninja Team – 4.9.8
Filester - File Manager Pro: by Ninja Team – 1.7.4
Fluent Support: by WPManageNinja LLC – 1.5.5
Gift Up!: by Gift Up! – 2.17
Hotjar: by Hotjar – 1.0.12
Instant Images: by Darren Cooney – 4.6.1
MEC Zoom Integration: by  – 1.1.3
Media Library Enable Infinite Scrolling: by David Baumwald – 0.1.0
User Profile Picture: by Cozmoslabs – 2.6.0
Modern Events Calendar: by Webnus – 6.2.5
Redirection: by John Godley – 5.2.3
Simple Post Notes: by BracketSpace – 1.7.5
Themify - WooCommerce Product Filter: by Themify – 1.3.6
WooCommerce External Product New Tab: by Stuart Duff – 1.0.4
WooCommerce Stripe Gateway: by WooCommerce – 6.2.0
WooCommerce PayPal Payments: by WooCommerce – 1.7.0
WooCommerce: by Automattic – 6.2.1
Wordfence Security: by Wordfence – 7.5.8
WP Mail SMTP Pro: by WPForms – 2.5.0
WP Rollback: by GiveWP.com – 1.7.1
YayMail - WooCommerce Email Customizer: by YayCommerce – 2.8.3
YITH WooCommerce Wishlist: by YITH – 3.6.0

### Inactive Plugins (4) ###

HurryTimer: by Nabil Lemsieh – 2.6.3
Ninja Tables: by WPManageNinja LLC – 4.1.11
NotificationX: by WPDeveloper – 2.3.12
Pre-Publish Checklist: by Brainstorm Force – 1.1.1

### Must Use Plugins (2) ###

Endurance Page Cache: by Mike Hansen – 2.2
SSO: by Garth Mortensen
Mike Hansen – 0.3

### Settings ###

API Enabled: –
Force SSL: –
Currency: USD ($)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
subscription (subscription)
variable (variable)
variable subscription (variable-subscription)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –

### WC Pages ###

Shop base: #13 - /shop/
Cart: #14 - /cart/
Checkout: #15 - /checkout/
My account: #16 - /my-account/
Terms and conditions: ? Page not set

### Theme ###

Name: Divi
Version: 4.14.8
Author URL: https://www.elegantthemes.com
Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
WooCommerce Support: ?

### Templates ###

Overrides: –

### WooCommerce PayPal Payments ###

Onboarded: ?
Shop country code: US
WooCommerce currency supported: ?
PayPal card processing available in country: ?
Pay Later messaging available in country: ?
Webhook status: –
Vault enabled: ?
Logging enabled: –
Reference Transactions: –
Used PayPal Checkout plugin: –

### Action Scheduler ###

Complete: 29
Oldest: 2022-02-09 03:31:49 -0800
Newest: 2022-03-08 03:14:52 -0800

Failed: 64
Oldest: 2022-03-08 03:04:18 -0800
Newest: 2022-03-07 18:56:51 -0800

Pending: 2
Oldest: 2022-03-08 16:00:00 -0800
Newest: 2022-03-18 11:39:30 -0700

### Status report information ###

Generated at: 2022-03-08 04:16:21 -08:00
    Thread Starter wendycwilliams7

    (@wendycwilliams7)

    I just started disabling plugins and one was the culprit. We can close this thread. I’ll handle the plugin.

    Thank you!

    Thanks for the update! Glad to hear that the culprit could be found.

    I’m marking this topic as resolved.

    Feel free to create a new topic if you have any other questions.

    Cheers ??

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘Edit Product & Create Product Pages BLANK in Admin after WP 5.9.1 Upgrade’ is closed to new replies.