Edit product categories

  • Resolved stijndemulder

    (@stijndemulder)


    3 years, 11 months ago

    Hi,

    At import products get the product categories as mentioned in the import file but their old categories should be removed. An item previously in product_cat A but now only B is set in import file seems to be appointed to both in stead of just A.

    Any idea?

    Also they get product_cat ‘uncategorized’ as well. That is not wishful either.

    Thank you

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  • Plugin Author WP All Import

    (@wpallimport)

    Hi @stijndemulder,

    An item previously in product_cat A but now only B is set in import file seems to be appointed to both in stead of just A.

    In the Import Settings, look under the “Choose which data to update” option and make sure that under “Taxonomies” you have “Remove existing taxonomies, add new taxonomies” enabled and not “Only add new”.

    If that doesn’t help, or if you have “Update all data” enabled, then replicate this problem on the sandbox site for the following issue as well:

    Also they get product_cat ‘uncategorized’ as well. That is not wishful either.

    Please make sure you’re using the newest versions of our plugins. If you already are or updating doesn’t help, replicate the issue on a sandbox site at https://www.wpallimport.com/debug/ and then open a support request at https://www.wpallimport.com/support/ with the sandbox site URL and a brief description of the issue.

Viewing 1 replies (of 1 total)
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