• Resolved jenvape

    (@jenvape)


    This started occurring just today Sept 25, 2024.

    The WooCommerce Extra Fees Plugin (Premium) is causing the Customer Order page to be completely replaced.

    This is an emergency issue that needs to be addressed immediately.  I’ve had to deactivate the plugin.

    The plugin is taking over the Edit Customer Order Page within the admin of WooCommerce.

    Please see the attached screenshots.? The normal page should look like the typical Order Page.??

    But when the Extra Fees Plugin is activated, that normal screen is replaced by one of the Extra Fees page.

    What is going on?

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Hitendra Chopda

    (@hitendra-chopda)

    Hello Jenvape,

    Thanks for creating support ticket here and via support ticket.

    We are pleased to inform you that the issue has been resolved. We kindly request you to verify from your end.

    It is important to note that the identified issue will be addressed in the upcoming release version.

    The issue was attributed to a conflict with the “PDF Invoices & Packing Slips for WooCommerce” plugin.

    ??Best Regards,
    Hitendra & Dotstore Team

    Plugin Support Hitendra Chopda

    (@hitendra-chopda)

    Hello Jenvape,

    We have fixed your query and released version 4.1.1.

    Kindly update the plugin and let us know how it functions.

    Best Regards,
    Hitendra & Dotstore Team

Viewing 2 replies - 1 through 2 (of 2 total)
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