@trsupsys Per the plugin developer guidelines, “if you’re helping people in the free forums, you are expected to help them?in?the forums.”If you really want to move support away from the forums please note that in your plugin’s README.TXT and a pinned post in your support area on?wp.org, but consider helping in the forums to help educate the community and ensure future people can find the solution without hassling you. This is COMMUNITY support and part of being a member of the community is provide support publicly and openly whenever possible