Edit home page screen won't display

  • Resolved prunomars

    (@prunomars)


    8 years, 4 months ago

    I am having difficulty getting the home page to display when I hit edit.
    I am using a child theme of ULTRA.
    The page I need to edit (and I used to have no issue) is a main page (no parent) but when I click to edit it just does not display anything. All the other pages work fine.
    I have tried emptying the cache but that has not worked either.
    Would appreciate some help! thank you!

Viewing 5 replies - 1 through 5 (of 5 total)
  • Theme Author Andrew Misplon

    (@misplon)

    Hi prunomars

    Sorry to hear about the hassle. Is this happening from Appearance > Home Page or Pages > Home Page?

    When you say nothing displays, is there a spinning icon or anything like that?

    Thread Starter prunomars

    (@prunomars)

    Hi Andrew
    Pages > Home Page
    No icons, no spinning wheel, absolutely nothing… just a blank white screen?

    Theme Author Andrew Misplon

    (@misplon)

    Thanks for the update. A white screen is either caused by a plugin conflict or a PHP memory shortage. Start by testing for a plugin conflict. Clear your cache then deactivate all of your plugins except for Page Builder, does the white screen still occur? If the problem is fixed you can slowly reactivate your plugins one by one, after each activation, test the home page to see when it breaks again.

    Thread Starter prunomars

    (@prunomars)

    Excellent. One plugin was asking for an update that I could not get to work.
    So I deactivated it and now I can edit the front page.
    Thanks so much.

    Theme Author Andrew Misplon

    (@misplon)

    Awesome, really glad to hear you were able to get the problem fixed.

    All the best with your site.

Viewing 5 replies - 1 through 5 (of 5 total)
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