Edit Event adds another Ticket Type

  • Resolved jedeihl123

    (@jedeihl123)


    3 years, 8 months ago

    When adding a new event, everything works as expected. However, each time I edit an event, another line under Ticket Type is added (in this case ‘Standard’). See example below:

    Ticket Type Spaces
    Standard [0] pulldown menu
    Standard [0]
    Standard [0]
    . .
    . .
    . .

    Is this behavior intended? Ideally, I want to update the event and maintain the same output. For events that already have a booking, it shows the response below and does not seem to have any issue.

    ‘You are currently attending this event. Manage my booking.’

    -J.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support angelo_nwl

    (@angelo_nwl)

    Hi,

    You can try to enable Events > Settings > Bookings > General Options > Allow double bookings =Yes

    Thread Starter jedeihl123

    (@jedeihl123)

    I enabled this setting and it works as expected with multiple RSVP, but I am setting ‘Show ticket table in single ticket mode?’ to ‘yes’ since I prefer a ticket table. With this table, I still see the same behavior with another line added under Ticket Type each time an event is edited. I can reach 5, 10, lines etc. and appears indefinite.

    -J.

    Thread Starter jedeihl123

    (@jedeihl123)

    Sorry, typo on my part: RSVP –> bookings.

    Plugin Support angelo_nwl

    (@angelo_nwl)

    Hi,

    Can I know what is your current EM version? also, are you using any custom snippet or try to install WP Safe Mode to narrow down the problem and see if it’s a possible plugin or theme conflict?

Viewing 4 replies - 1 through 4 (of 4 total)
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