Edit Error Page

  • Resolved alvaroguerra

    (@alvaroguerra)


    5 years, 6 months ago

    426/5000
    Hello,

    First of all congratulations for your fantastic plugin.

    I use Download Monitor with Groups, and most downloads are only for Premium users.

    The problem is that when a “non premium” user clicks on a link for “premium” users, it shows the error page “Download does not exist, Go to the page”

    How could I edit this page to display a different message?

    Thank you.

Viewing 9 replies - 1 through 9 (of 9 total)

  • Hello,

    I have not tested our plugin with “Groups” so I cannot know for sure what they do to restrict access.

    If a user has no access to a download, they are redirected to the “NO Access” page set in the “Downloads > Settings” page on the “Pages” tab.

    Please check if this is setup. If it’s setup and still you are seeing the “Download Does not exist” error, then try creating a simple download without any 3rd party plugin restricting it.

    Thread Starter alvaroguerra

    (@alvaroguerra)

    Hello,

    I have some downloads “only for registered users” that lead to the “No access” page correctly. But what I have only for “Premium” users shows this error message “Download does not exist”

    You can check it out here:
    https://intensamusic.net/download/20288/

    I need to know how to edit that message, since I can not find the “error-page” that is displayed.

    Thank you.

    Hello,

    When I tested the link you shared, I was automatically redirected to the home page.

    Thread Starter alvaroguerra

    (@alvaroguerra)

    Hello,

    I had Hot-Linking activated, that’s why I took him to the home-page. I have disabled it so you can check it. I have translated “download does exist” for the message that I would like it to appear but I still see the same thing.

    Any ideas?

    Hello,

    I apologize for the delay in replying.

    Are you still facing this issue?

    Thread Starter alvaroguerra

    (@alvaroguerra)

    Hi,

    I’m still having the same problem.

    a greeting

    @alvaroguerra,

    Can you please let us know which version of our plugin you are using?

    Thread Starter alvaroguerra

    (@alvaroguerra)

    Hi,

    Im using Version 4.4.2

    Hey @alvaroguerra,

    I apologize for the delay in replying. Can you share more details via https://www.download-monitor.com/contact/?

Viewing 9 replies - 1 through 9 (of 9 total)
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