• Resolved nikkoboy

    (@nikkoboy)


    Hi there,

    Until updating to EDD 3.0, my currency converter plugin Aelia Currency Switcher was working flawlessly. Payments via PayPal or Stripe could be done by customers in almost all currencies, and the amount charged in foreign currency appeared on the invoice and in EDD. Since the update, any amount in a currency other than the one registered on EDD shows “0” in my reports. Same for invoices: any sale amount shows “0”.

    Offering payment in other currencies than EUR, USD, or GBP has boosted my sales by 500% vs when I was offering only one currency. I’m a firm believer that anyone running an e-commerce website should offer checkout in any currency available to increase their reach.

    Since the creator of the Aelia plugin stopped supporting it with EDD, do you have any plan to take over Aelia or launch your own currency switcher/converter that allows to check out in various currencies? If yes, do you have any release date in mind?

    It would be really great to see an in-house currency switcher/converter developed by EDD. It is something that is cruelly missing.

    Cheers,

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Mihai Joldis

    (@misulicus)

    Hey @nikkoboy

    We have launched our very own Multi Currency extension that works with EDD version 3.0. If you go to our website you will find it on the Extensions page.

    If you currently have a Pass purchase with us you will be able to download it straight away.

    Thread Starter nikkoboy

    (@nikkoboy)

    Hey @misulicus thanks for letting me know, that’s great news! I had a look at the documentation, and EDD’s Multi Currency extension looks very promising! I have a couple of questions:
    – does your plugin automatically serves the right currency based on the User geo location/IP Adress (like Aelia)?
    – is there the possibility to choose currencies via a drop-down list instead of buttons (like Aelia)? I’m offering 15 currencies to choose from on my website: that would make a lot of buttons (that’s why the drop-down list is best).
    – are prices shown in the user’s chosen local currency in EDD’s reporting, emails notifications and invoices (via specific shortcodes)? In my EDD’s sales reports are prices shown in foreign currency + my site’s default currency?

    Thanks a lot in advance for this additional info! If some of the features above are not yet available, could you give me an approximate timeline of when they’ll be available? So I know when I can switch from Aelia currency switcher, to EDD’s Multi Currency.

    Cheers,

    • This reply was modified 2 years, 8 months ago by nikkoboy.
    Thread Starter nikkoboy

    (@nikkoboy)

    Hi @misulicus ,

    I just found out that the EDD Multi Currency extension can feature currencies in a dropdown list. That partly answers the inquiry I sent yesterday ??

    Regarding my last question (“are prices shown in the user’s chosen local currency in EDD’s reporting, emails notifications and invoices”), my main concern is that with the Aelia currency switcher, the following bug used to happen: when a new user purchased a recurring subscription in his own currency (ex: a 49USD membership he paid 6700JPY), the initial payment would appear as 49USD in my EDD reporting (together with the 6700JPY in brackets), which is correct. However, the next recurring payment would appear as 6700USD in my EDD reporting, instead of 49USD. And this would happen indifferently whether it was charged via PayPal or Stripe. I think it’s a bug that was linked to Aelia not being fully integrated with EDD, and not connected to EDD’s reporting.

    I hope this is something that has been taken into account (or will be addressed) with the EDD Multi-Currency extension, so that payments and recurring payments in a foreign currency, are still correctly converted in my reporting (using my shop’s default currency).

    Thanks!

    • This reply was modified 2 years, 8 months ago by nikkoboy.
    • This reply was modified 2 years, 8 months ago by nikkoboy.
    • This reply was modified 2 years, 8 months ago by nikkoboy.
Viewing 3 replies - 1 through 3 (of 3 total)
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