Viewing 6 replies - 1 through 6 (of 6 total)
  • Hi Mobsey,

    Thanks for the report. It might be a a bug in the plugin.

    We will investigate the issue and get back to you soon.

    Thanks.

    Hi Mobsey,

    We found the reason of the issue – it’s a bug in our plugin. We should process “&” characters in URLs in a special way to prevent such issues.

    We will fix it in the next version of the plugin, which will be issued in a few weeks.

    Sorry for the troubles caused by this.

    Thanks.

    Thread Starter mobsey

    (@mobsey)

    Hi Makfruit,

    That’s fantastic!I am glad you found a solution and thankyou. However can you please provide me with a solution in the meantime that comes quicker than the update in 4 weeks time?

    I ask this because for the next 4 weeks I cannot get my sitemap indexed which means my products are not showing on Google or Google search results. This is a BIG blow to my business at present. I’m asking for a quicker turn around on this issue if possible please.

    Kind regards,
    Steve

    Hi Steve,

    As a workaround, you can remove the “&” symbol from the product titles in your store. As far as I can see, there is only one such product so the fix should be easy for you. You can replace it with “and”, I think.

    Thanks.

    Thread Starter mobsey

    (@mobsey)

    Thanks Makfruit. That’s brilliant. I’ve done that and it works fine now.
    Kind regards,
    Steve

    Hi Steve,

    We fixed the issue in the new version of the plugin (v 3.1). It’s released so please update the plugin and the problem should be fixed.

Viewing 6 replies - 1 through 6 (of 6 total)
  • The topic ‘Ecwid Sitemap’ is closed to new replies.