Ecommerce site wrecked by update???

that is the main e-commerce one, the one I am messing with is test2.davekearley.co.uk

Okay, so where’s a page/post with an image?

They are all missing that is what i am saying!!!!!

the home page should have three large images in the centre – they are all gone.

the media folder shows empty, pages shows empty, products are empty

the media is still on the disk though

Just so we’re on the same page, is this a new site or a copy of the other or ?? Is this connected to the correct database? And is the content in the database?

the DB shows content

it was created this afternoon from a previously working backup of the site from last week

not sure what the DB should look like inside but i can see data, media is still in correct folder

What if you upload a new image – does that work?

will try that now but the site is changing while i am looking at it!!!!!!

a minute ago the home page showed the correct text but no pictures and had /home-2/ in the URL

Now its showing a mish-mash of posts which are all headings only and the /home-2/ has vanished from the URL

I see images now – for example here:

https://test2.davekearley.co.uk/westie-bracket/

I think the “missing” post info is because those are WooCommerce products?

yes but the pages that are missing were not and neither was all the media???

you can see an image on one post but its not showing in the media library

i have just created a new page, uploaded an image and place that image on the page then made this page the home page. This all worked as expected.

I’m wondering if that’s because of file paths and URL’s given that this site isn’t in the same location as the one you restored from?

@davek0974 – I’ve not said anything before now – as I’m quite sympathetic to your situation, but please don’t post in other people’s threads – it’s rude to hijack someone else’s thread and makes more work for people trying to help.

ok, my apologies, i was merely trying to let others know that there are more than just them with the exact same issue, will not do it again.

the URLS thingy should be ok because i restored using Duplicator which has always done a good job of updating links so far. I have installed these in plenty of subdomains and domains in the last week or two and they have all updated ok

No worries – I totally understand this is very frustrating – I’m quite puzzled too. And that’s good to know how you restored – yep, agree that should be okay.

So the pages are in the database but don’t show up anywhere on the site or Dashboard?