Ecommerce event not triggering

I have identified a bug when using a custom datalayer and will release a fix soon

The bugfix has been released in version 1.12.1

Yep, thank you for that.

A follow up question maybe related and maybe unrelated, how do we access values of the datalayer? in the GTM4WP these variables were created when importing the json file. So we are trying to manually access the values especially for the remarketing tags.

In the datalayer, we have created a variable accessing the ecommerce in datalayer, then accessing value and items, by using ecommerce.value and using the below js for the items, but these doesn’t seem to work here, any advices? on accessing value and items in the datalayer

function() {
var ecom = {{Ecommerce}};
if ( ecom && ecom.items ) {
return ecom.items;
} else {
return undefined;
}
}

Take a look at: https://gtmkit.com/guides/how-to-setup-google-analytics-ga4-in-google-tag-manager/

There is alsp a json import available: https://templates.gtmkit.com/gtm/GTM-GA4-eCommerce.json

Unfortunately this doesn’t answer my question, please find a screenshot of the variables created when importing the GTM4WP json file. When importing yours it only enables the built in event variable.

You can create you own variable based on a data layer variable. I.e ecommerce will get you the hole ecommerce object and ecommerce.items will get you just the items.

Not working, we tried before opening this ticket

I just tested custom defined variables based on ecommerce and ecommerce.items and it is working fine.

Please test with Google Tag Manager preview and check if your variables have data.

Confirmed, thank you for your help.

You are welcome