Ecommerce data not being recorded

Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter stickerbar

    (@stickerbar)

    Hi

    Could you please help me with this issue?

    Thanks
    Tarun

    Plugin Author Conversios

    (@tatvic)

    Hi @stickerbar,

    Thanks for posting us..!!

    We made a test order of id 51716 to test the working of the plugin and observed that data till the checkout page are getting tracked. Here is the screenshot for reference.

    Data at the thankyou page did not get tracked for the test order and the reason seems to be the JS minification done using the cache plugin. The JS minification blocks the loading of our plugin’s code. Please uncheck the JS minification option to resolve the issue.

    We hope the above finding helps.

    Thanks & Regards,
    Tatvic Analytics.

    Thread Starter stickerbar

    (@stickerbar)

    Hi

    Thanks for getting back to me. I am using lightspeed cache as my cache plugin and it provides this option to disable JS on a page.

    Unfortunately I’m not a coder so I don’t really know what to put in here. Can you help me out?

    Thanks
    Tarun

    Plugin Author Conversios

    (@tatvic)

    Hi @stickerbar,

    Thanks for posting here..!!

    We are closing this thread as we have been communicating one to one.

    Regards,
    Tatvic Analytics.

Viewing 4 replies - 1 through 4 (of 4 total)
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