Ecom Data is not Showing up in GA

  • Resolved invisiblue

    (@jayharle)


    3 years, 8 months ago

    Hello,

    I think we have everything configured properly, but no ecommerce data has been showing up in Google Analytics, after at least 1 month of time.

    Please let me know if you need anything other than the below items. Thank you!

    Plugin Settings Screenshot: https://snipboard.io/Q3UMXE.jpg
    GA Settings Screenshot: https://snipboard.io/NMF9Eu.jpg

    Woo System Status:

    
### WordPress Environment ###

WordPress address (URL): https://www.cowhidewesternfurniture.com
Site address (URL): https://www.cowhidewesternfurniture.com
WC Version: 5.2.2
REST API Version: ? 5.2.2
WC Blocks Version: ? 4.7.2
Action Scheduler Version: ? 3.1.6
WC Admin Version: ? 2.1.5
Log Directory Writable: ?
WP Version: ? 5.7.1 - There is a newer version of WordPress available (5.7.2)
WP Multisite: –
WP Memory Limit: 512 MB
WP Debug Mode: –
WP Cron: ?
Language: en_US
External object cache: ?

### Server Environment ###

Server Info: Apache
PHP Version: 7.4.18
PHP Post Max Size: 100 MB
PHP Time Limit: 3600
PHP Max Input Vars: 10000
cURL Version: 7.58.0
OpenSSL/1.1.1

SUHOSIN Installed: –
MySQL Version: 5.7.34-37-log
Max Upload Size: 50 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 5.2.2
WC Database Prefix: wp_
Total Database Size: 108.67MB
Database Data Size: 91.63MB
Database Index Size: 17.04MB
wp_woocommerce_sessions: Data: 36.08MB + Index: 5.02MB + Engine InnoDB
wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_woocommerce_order_items: Data: 0.06MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_order_itemmeta: Data: 0.41MB + Index: 0.34MB + Engine InnoDB
wp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_actions: Data: 0.04MB + Index: 0.03MB + Engine MyISAM
wp_actionscheduler_claims: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_actionscheduler_groups: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_actionscheduler_logs: Data: 0.03MB + Index: 0.02MB + Engine MyISAM
wp_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_comments: Data: 0.17MB + Index: 0.16MB + Engine InnoDB
wp_eg_grids: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_eg_item_elements: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_eg_item_skins: Data: 0.12MB + Index: 0.01MB + Engine MyISAM
wp_eg_navigation_skins: Data: 0.03MB + Index: 0.01MB + Engine MyISAM
wp_iwp_backup_status: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_iwp_processed_iterator: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_options: Data: 5.39MB + Index: 0.17MB + Engine InnoDB
wp_popup_banners: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_postmeta: Data: 39.58MB + Index: 6.03MB + Engine InnoDB
wp_posts: Data: 3.52MB + Index: 0.81MB + Engine InnoDB
wp_redirection_404: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_redirection_groups: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_redirection_items: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
wp_redirection_logs: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_revslider_css: Data: 0.09MB + Index: 0.00MB + Engine MyISAM
wp_revslider_layer_animations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_revslider_navigations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_revslider_sliders: Data: 0.06MB + Index: 0.00MB + Engine MyISAM
wp_revslider_slides: Data: 0.04MB + Index: 0.00MB + Engine MyISAM
wp_revslider_static_slides: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_sg_fblike_popup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_sg_html_popup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_sg_image_popup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_sg_popup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_sg_popup_addons: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_sg_popup_addons_connection: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_sg_popup_settings: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_sg_shortCode_popup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_smush_dir_images: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_swift_performance_image_optimizer: Data: 0.89MB + Index: 0.28MB + Engine MyISAM
wp_swift_performance_warmup: Data: 1.44MB + Index: 1.67MB + Engine MyISAM
wp_termmeta: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
wp_terms: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
wp_term_relationships: Data: 0.08MB + Index: 0.05MB + Engine InnoDB
wp_term_taxonomy: Data: 0.06MB + Index: 0.03MB + Engine InnoDB
wp_usermeta: Data: 0.45MB + Index: 0.33MB + Engine InnoDB
wp_users: Data: 0.05MB + Index: 0.05MB + Engine InnoDB
wp_wc_admin_notes: Data: 0.02MB + Index: 0.00MB + Engine MyISAM
wp_wc_admin_note_actions: Data: 0.01MB + Index: 0.00MB + Engine MyISAM
wp_wc_category_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine MyISAM
wp_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_order_coupon_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wc_order_product_lookup: Data: 0.02MB + Index: 0.03MB + Engine MyISAM
wp_wc_order_stats: Data: 0.02MB + Index: 0.02MB + Engine MyISAM
wp_wc_order_tax_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wc_product_meta_lookup: Data: 0.17MB + Index: 0.38MB + Engine InnoDB
wp_wc_reserved_stock: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wpfm_backup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wpmailsmtp_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wpmm_subscribers: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_yith_wcwl: Data: 0.07MB + Index: 0.04MB + Engine MyISAM
wp_yith_wcwl_lists: Data: 0.08MB + Index: 0.08MB + Engine MyISAM
wp_yoast_indexable: Data: 1.48MB + Index: 0.29MB + Engine MyISAM
wp_yoast_indexable_hierarchy: Data: 0.03MB + Index: 0.09MB + Engine MyISAM
wp_yoast_migrations: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_yoast_primary_term: Data: 0.01MB + Index: 0.02MB + Engine MyISAM
wp_yoast_seo_links: Data: 0.16MB + Index: 0.09MB + Engine InnoDB
wp_yoast_seo_meta: Data: 0.23MB + Index: 0.20MB + Engine MyISAM

### Post Type Counts ###

attachment: 3091
banner: 3
custom_css: 2
iwp_log: 2
mc4wp-form: 2
nav_menu_item: 192
oembed_cache: 1
page: 72
popup: 2
popup_theme: 6
post: 3
product: 279
product_variation: 604
shop_coupon: 14
shop_order: 315
shop_order_refund: 2
templatera: 32
testimonials: 3
tt_font_control: 1
vc_grid_item: 1
wpcdt_countdown: 1
wpcf7_contact_form: 2

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (42) ###

InfiniteWP - Client: by Revmakx – 1.9.4.8.2
Redux: by Redux.io + Dovy Paukstys – 4.1.26
404page - your smart custom 404 error page: by Peter Raschendorfer – 11.3.0
AWeber for WordPress: by AWeber – 7.0.0
Blackhole for Bad Bots: by Jeff Starr – 3.1
Blank Slate: by Aaron Reimann & Micah Wood – 1.2.1
Contact Form 7: by Takayuki Miyoshi – 5.4.1
Easy Google Fonts: by Titanium Themes – 1.4.4
Essential Grid: by ThemePunch – 2.3.2
Heartbeat Control by WP Rocket: by WP Rocket – 2.0
Insert Headers and Footers: by WPBeginner – 1.6.0
WPBakery Page Builder: by Michael M - WPBakery.com – 6.0.3
Mega Main Menu: by MegaMain.com – 2.2.0
Really Simple SSL: by Really Simple Plugins – 4.0.15
Redirection: by John Godley – 5.1.1
Slider Revolution: by ThemePunch – 6.0.5
RoadThemes Helper: by RoadThemes – 1.0.0
Shortcodes Ultimate: by Vladimir Anokhin – 5.9.8
Simple Local Avatars: by Jake Goldman
10up – 2.2.0

Page Builder by SiteOrigin: by SiteOrigin – 2.12.0
SiteOrigin Widgets Bundle: by SiteOrigin – 1.18.2
String Locator: by Clorith – 2.4.2
Sucuri Security - Auditing, Malware Scanner and Hardening: by Sucuri Inc. – 1.8.26
Swift Performance Lite: by SWTE – 2.3.3
Templatera: by WPBakery – 1.1.11
Advanced Editor Tools (previously TinyMCE Advanced): by Automattic – 5.6.0
UPS (BASIC) WooCommerce Shipping: by PluginHive – 1.2.14
Use Any Font: by Dnesscarkey – 6.1.1
Galleries by Angie Makes: by Chris Baldelomar – 1.67
WooCommerce Customizer: by SkyVerge – 2.7.4
WooCommerce PayPal Checkout Gateway: by WooCommerce – 2.1.1 (update to version 2.1.2 is available)
WooCommerce Google Analytics Integration: by WooCommerce – 1.5.1
WooCommerce: by Automattic – 5.2.2 (update to version 5.5.0 is available)
Yoast SEO: by Team Yoast – 16.2
WP File Manager: by mndpsingh287 – 7.1.1
WP Mail SMTP: by WPForms – 2.7.0
WP Maintenance Mode: by Designmodo – 2.3.0
Smush: by WPMU DEV – 3.8.4
WPS Hide Login: by WPServeur
NicolasKulka
wpformation – 1.8.5

YITH WooCommerce Compare: by YITH – 2.5.0
YITH WooCommerce Wishlist: by YITH – 3.0.21
YITH WooCommerce Zoom Magnifier: by YITH – 1.3.25

### Inactive Plugins (0) ###

### Dropin Plugins (2) ###

advanced-cache.php: advanced-cache.php
object-cache.php: Memcached Redux

### Must Use Plugins (7) ###

Force Strong Passwords - WPE Edition: by Jason Cosper – 1.6.4
InfiniteWP - Client Loader: by Revmakx –
Swift Performance early loader: by  –
WPE ElasticPress Autosuggest Logger: by WP Engine – 1.0.0
WP Engine Seamless Login Plugin: by WP Engine – 1.5.5
WP Engine Security Auditor: by wpengine – 1.0.10
WP Engine System: by WP Engine – 4.1.0

### Settings ###

API Enabled: ?
Force SSL: –
Currency: USD ($)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: child category (child-category)
child category (child-category-2)
creative (creative)
exclude-from-catalog (exclude-from-catalog)
exclude-from-catalog (exclude-from-catalog-2)
exclude-from-search (exclude-from-search)
fashion (fashion-2)
featured (featured)
image (image)
outofstock (outofstock)
photography (photography)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)
travel (travel)
videos (videos)
wordpress (wordpress)

Connected to WooCommerce.com: –

### WC Pages ###

Shop base: #116 - /shop/
Cart: #117 - /cart/
Checkout: #118 - /checkout/
My account: #119 - /my-account/
Terms and conditions: ? Page not set

### Theme ###

Name: Mooboo
Version: 1.0.2
Author URL: https://roadthemes.com
Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
WooCommerce Support: ?

### Templates ###

Overrides: mooboo/woocommerce/archive-product.php
mooboo/woocommerce/cart/cart.php version 3.5.0 is out of date. The core version is 3.8.0
mooboo/woocommerce/cart/cross-sells.php version 3.0.0 is out of date. The core version is 4.4.0
mooboo/woocommerce/cart/mini-cart.php version 3.5.0 is out of date. The core version is 5.2.0
mooboo/woocommerce/checkout/form-checkout.php
mooboo/woocommerce/checkout/form-login.php version 3.4.0 is out of date. The core version is 3.8.0
mooboo/woocommerce/checkout/review-order.php version 3.3.0 is out of date. The core version is 5.2.0
mooboo/woocommerce/content-product.php
mooboo/woocommerce/content-single-product.php
mooboo/woocommerce/content-widget-product.php
mooboo/woocommerce/global/breadcrumb.php
mooboo/woocommerce/loop/loop-end.php
mooboo/woocommerce/loop/loop-start.php
mooboo/woocommerce/loop/orderby.php
mooboo/woocommerce/loop/pagination.php
mooboo/woocommerce/myaccount/my-orders.php
mooboo/woocommerce/single-product/meta.php
mooboo/woocommerce/single-product/related.php version 3.0.0 is out of date. The core version is 3.9.0
mooboo/woocommerce/single-product/stock.php
mooboo/woocommerce/single-product/up-sells.php
mooboo/woocommerce/single-product.php
mooboo/woocommerce/content-product_cat.php version 2.6.1 is out of date. The core version is 4.7.0

Outdated Templates: ?
					
					
						Learn how to update

### Action Scheduler ###

Complete: 149
Oldest: 2021-07-01 21:48:45 +0000
Newest: 2021-07-13 18:25:32 +0000

Failed: 6
Oldest: 2019-11-08 11:42:35 +0000
Newest: 2020-12-15 10:15:05 +0000

### Status report information ###

Generated at: 2021-07-14 15:02:00 -05:00
Viewing 4 replies - 1 through 4 (of 4 total)

  • Hi, @jayharle!

    First of all, thank you for already sharing screenshots of your settings and your System Status Report. That was very helpful.

    Based on those, you’re right! It looks like you have everything configured correctly.

    Can you let us know if you’ve already tried using the Google Tag Assistant
     to help with troubleshooting? If you haven’t, I would highly recommend it as it should give you more detailed information on what may be going on. If you’re interested, we have more on that in this guide: Testing Analytics.

    Thread Starter invisiblue

    (@jayharle)

    Thank you, @dcka!

    I am seeing multiple instances of GTM for some reason, so we’ll look into that. Thanks much for the speedy reply!

    Thread Starter invisiblue

    (@jayharle)

    Hi @dcka,

    Just following up here.. we were able to disable some extra Google Tags that were likely interfering before. Now when I checkout, on the Confirmation page, I see two tags showing in the Chrome Google Tag Assistant – https://snipboard.io/7zOWQ3.jpg

    ..but when viewing the source of the confirmation page (https://snipboard.io/sWTSvk.jpg), it looks like they’re both coming from the plugin, so this must be correct, right?

    After this test checkout, still no ecommerce activity for the order shows in Google Analytics account – https://snipboard.io/NrIO08.jpg

    Please let me know if there’s any other troubleshooting that can be done.

    Thank you!

    Thread Starter invisiblue

    (@jayharle)

    Hi,

    Just checking to see if I can get a follow up reply.

    Thanks!

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘Ecom Data is not Showing up in GA’ is closed to new replies.