• Resolved sisqonrw

    (@sisqonrw)


    Hi,

    customers have to click “click here for full description”

    can wp lister for ebay not transfer a page where the customer can see directly the full description?

    The page I need help with: [log in to see the link]

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  • Plugin Support WP Lab Support

    (@wp-lab-support)

    Hey @sisqonrw

    Thanks for contacting support.

    When eBay released their new requirements about https content only, eBay said that they will not display the description and instead will require an extra click to view the description with mixed content. That is exactly what you are seeing, so this tells me that you are using either mixed content (http and https data) or you are only using http.

    In this case, you will either need to push all images to EPS (only available in Pro) (and not have an image in the listing description or install SSL and make sure WP/WC serves all images using HTTPS.

    You can still upload images to ebay with EPS from http links. But if you have images in the listing template (description area) on eBay that are hosted from your site, those would need to be removed from the description in the listing template of WP-Lister then revise all listings via WP-Lister.

    If you are using SSL, you need to update to 2.0.30 of WP-Lister or later. In 2.0.30 we added an option on the advanced settings page called “HTTPS Conversion”, where you can say “Use HTTPS”, and it will always use HTTPS for all image URLs in the listing template. So you would update to 2.0.30, enable that setting, and then revise all of your listings which should do the trick.

    Kind regards,
    John

Viewing 1 replies (of 1 total)
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