EasyTimetable does not save changes

  • Dear support
    We want to use your plugin but this ignores our changes when save them. We installed your plugin in different sites on different hosting and different themes and it behaves always the same. Even in a new installation without plugins except yours.

    When we save the changes, we see this and never ends.

    Also, we can’t delete the only one timetable created for trying it again.

    If you want, we can provide some access in one of our site to check by your own.

    Could you confirm there is no any issue in this last version?
    Looking forward to your comments.
    Best regards

    • This topic was modified 5 years, 5 months ago by gfdesign.
Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Author Anthony Ceccarelli

    (@stereonomy)

    Hello,
    thank you for your message.
    Please send me an email with the contact form there https://www.stereonomy.com/contact-us
    And I will send you an Extended version you can test.
    I will test the free with a new install to see what happens.
    Thank you for your feedback
    Best regards

    Thread Starter gfdesign

    (@gfdesign)

    Hi @stereonomy. I’ll do it.
    Thanks for replying so fast.

    Plugin Author Anthony Ceccarelli

    (@stereonomy)

    I just tried it on a new version of WordPress and worked fine!
    No saving nor deleting issue.
    You can also send me access to your site so I can check from inside.
    Best regards
    Anthony

    Thread Starter gfdesign

    (@gfdesign)

    Anthony I just sent all details about our issues.
    Let me know if you didn’t receive them.
    Best regards

    Plugin Author Anthony Ceccarelli

    (@stereonomy)

    So, I tested your site and I noticed there is a 500 error on admin-ajax.php request.
    But, the timetable is saved.
    Activities are created and the Timetable is saved with every information.
    I you exit you’ll see the preview. and if you come back to the edition screen you’ll see the updated timetable.

    Plugin Author Anthony Ceccarelli

    (@stereonomy)

    That’s right, there is a deleting issue on your site. The timetable is deleted but another one is created to replace it…

    Thread Starter gfdesign

    (@gfdesign)

    Anthony, so what do you suggest to do?
    this is something we should report to hosting support?
    This is strange because it happens in two different hosting.
    Looking forward to your comments.
    Thanks a lot.

    Thread Starter gfdesign

    (@gfdesign)

    Hi Anthony
    Any idea how to solve this issue?
    As I said, this bug presents on different hosting.
    I’d like to know your thoughts.
    Best regards

Viewing 8 replies - 1 through 8 (of 8 total)
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