• Resolved klicks4you

    (@klicks4you)


    Hello, since a short time the payment method easycredit is no longer displayed in the payment methods.
    The instalment module is displayed in the shopping basket but I cannot select the easycredit payment method at any time.
    The following error message is displayed in the Woocomerce log. 2023-01-05T23:39:12+00:00 CRITICAL Uncaught Error: Call to a member function get() on null in /homepages/38/d904577360/htdocs/caisapan/wp-content/plugins/woocommerce-gateway-ratenkaufbyeasycredit/includes/EasyCredit/Api/Storage.php:26
    Stack trace: 0 /homepages/38/d904577360/htdocs/caisapan/wp-content/plugins/woocommerce-gateway-ratenkaufbyeasycredit/includes/class-wc-gateway-ratenkaufbyeasycredit.php(172): Netzkollektiv\EasyCredit\Api\Storage->get('order_id') 1 /homepages/38/d904577360/htdocs/caisapan/wp-content/plugins/woocommerce-gateway-ratenkaufbyeasycredit/includes/class-wc-gateway-ratenkaufbyeasycredit.php(201): WC_Gateway_RatenkaufByEasyCredit->get_current_order() 2 /homepages/38/d904577360/htdocs/caisapan/wp-includes/class-wp-hook.php(308): WC_Gateway_RatenkaufByEasyCredit->maybe_expire_order(Object(WP)) 3 /homepages/38/d904577360/htdocs/caisapan/wp-includes/class-wp-hook.php(332): WP_Hook->apply_filters(NULL, Array) 4 /homepages/38/d904577360/htdocs/caisapan/wp-includes/plugin.php(565): WP_Hook->do_action(Array) 5 /homepages/38/ in /homepages/38/d904577360/htdocs/caisapan/wp-content/plugins/woocommerce-gateway-ratenkaufbyeasycredit/includes/EasyCredit/Api/Storage.php in Zeile 26 Many thanks for the support Kind regards Wolfgang

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author easyCredit-Ratenkauf

    (@ratenkaufbyeasycredit)

    Hello Wolfgang,

    Thank you for your request and the error message.

    Unfortunately, we weren’t able to directly identify the actual reason for the faulty behaviour from the error message itself. It would be great if we could reproduce it ourselves. Can you provide us with a website where the behaviour occurs live? It would be even better if we could get access to the shop backend and FTP access. Then our developer can take a look at it. Experience has shown that this is the quickest way to analyse and correct errors.

    The best way to send us the data is by e-mail to [email protected].

    Thank you in advance + best regards
    Matthias

    ——

    Hallo Wolfgang,

    vielen Dank für deine Anfrage und die Fehlermeldung.

    Leider k?nnen wir aus der Fehlermeldung nicht direkt den eigentlichen Grund für den Fehler herauslesen. Super w?re es, wenn wir eine M?glichkeit haben es selbst zu reproduzieren. Kannst du uns eine Website zur Verfügung stellen, bei der das Verhalten live auftritt? Noch besser w?re es, wenn wir Zugang zum Shop-Backend und FTP Zugang bekommen k?nnen. Dann kann sich unser Entwickler das einmal ansehen. Damit geht die Fehleranalyse und -behebung erfahrungsgem?? am schnellsten.

    Die Daten kannst du uns am besten per E-Mail schicken an [email protected].

    Danke schon im Voraus + Beste Grü?e
    Matthias

    Plugin Author easyCredit-Ratenkauf

    (@ratenkaufbyeasycredit)

    Problem was caused by “WooCommerce Multilingual & Multi-Currency”-Plugin and was solved. Please see our today’s e-mail for details.

Viewing 2 replies - 1 through 2 (of 2 total)
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