Easy Post Types – HTTP ERROR 500

  • Resolved idonotknow

    (@idonotknow)


    8 years, 2 months ago

    My site was hacked and I had to restore a backup version. Before everything was working fine with the plugin Easy Post Types. Now the site is working fine, but in the wp-admin page I can’t access the posts page or the post type I mainly use, whenever I click it I get the HTTP ERROR 500. I know it’s the Easy Post Types plugin because when I disable it, I’m able to acess the posts. But to edit my site I need the post type I mainly use, so disabling the plugin is not an option. I’ve tried every version of Easy post types and the problem still persists.

    Is there anything else I can try to fix this issue?
    Thanks in advance.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Moderator t-p

    (@t-p)

    Internal server errors (error 500) are often caused by plugin or theme function conflicts, so if you have access to your admin panel, try deactivating all plugins. If you don’t have access to your admin panel, try manually resetting your plugins (no Dashboard access required). If that resolves the issue, reactivate each one individually until you find the cause.

    If that does not resolve the issue, try switching to the default theme for your version of WordPress to rule-out a theme-specific issue. If you don’t have access to your admin panel, access your server via SFTP or FTP, or a file manager in your hosting account’s control panel, navigate to /wp-content/themes/ and rename the directory of your currently active theme. This will force the default theme to activate and hopefully rule-out a theme-specific issue.

    If that does not resolve the issue, it’s possible that a .htaccess rule could be the source of the problem. To check for this, access your server via SFTP or FTP, or a file manager in your hosting account’s control panel, and rename the .htaccess file. If you can’t find a .htaccess file, make sure that you have set your SFTP or FTP client to view invisible files.

    If you weren’t able to resolve the issue by either resetting your plugins and theme or renaming your .htaccess file, we may be able to help, but we’ll need a more detailed error message. Internal server errors are usually described in more detail in the server error log. If you have access to your server error log, generate the error again, note the date and time, then immediately check your server error log for any errors that occurred during that time period. If you don’t have access to your server error log, ask your hosting provider to look for you.

    Thread Starter idonotknow

    (@idonotknow)

    Thank you very much! I was able to solve the problem, it was memory issue, I’ve edited the existing PHP.INI file (upload_max_size’ , ’64M’ ‘post_max_size’, ’64M’ ‘max_execution_time’, ‘300’), now everything works fine.

    Moderator t-p

    (@t-p)

    Glad to know it ??

Viewing 3 replies - 1 through 3 (of 3 total)
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