• Resolved alaaharb

    (@alaaharb)


    There are no shipping methods available. Please double check your address

    Hi
    I have this problem . I am using easy post integration API when I do the debug it say that I need dimensions of the products which I don’t have . I just have weights.
    How can I deactivate the dimension and just use weight ?
    Or there any other solution ?
    Also I have contacted EasyPost support and that what they said “Only weight is required for a Parcel object at EasyPost. If WooComerce is requiring you to add dimensions then you will need to reach out to their support to remove that restriction.”

    • This topic was modified 8 years, 1 month ago by alaaharb.
Viewing 3 replies - 1 through 3 (of 3 total)
  • As the basic version, this plugin will work only with dimensions.

    However, we can provide you some mechanism on the premium version if you are ready to purchase.

    Thread Starter alaaharb

    (@alaaharb)

    I already paid for USPS and UPS plug in and it was waste of money . Since it is giving me big difference in price.
    I need a plug in that calculate the shipping rate depending on weight and address. when the customer put his address it will calculate the rate.
    Does Easypost plug in do that ? any recommendation.
    IS there a free trial so I can try it before I buy it?

    Thanks

    • This reply was modified 8 years, 1 month ago by alaaharb.

    We apolgize for the trouble.

    Our UPS and USPS plugin, both offer weight based shipping in parcel packing option in plugin settings.

    We request you to raise a ticket at our support forum where you will be get top notch support to resolve all pricing problems.
    Currently the Easy Post plugin does not have weight based shipping.

    As this is a free plugin support page, we will not be able to take queries for the paid plugn.

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Easy post’ is closed to new replies.