Earnings show cancelled student

  • Good Day,

    Is there a way I can remove the students who have refunded / cancelled / or was a test user in the earnings tab of the Instructor – it does not adjust correctly?

    Despite the test user being removed from woocommerce (order cancelled and deleted), and enrollment has been cancelled and deleted, the earnings tab still shows the test user payment, It shows total earnings which is that of real orders + the order of the test order (which has been cancelled / removed)

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  • Thread Starter in_jail_out_soon

    (@md40men)

    update: trying to remove the order from trash to completely delete does create even more problems (this does take away the test orders in statement, but it does not fix the earnings for that order (it does not roll back the refund – is there a refund option?) but it does create problems in the statement tab for the month that the “test orders” were placed, PHP errors stating it could not find the purchase order.

    It does work normally for months these orders were not completely deleted. (trashed is fine, only on orders that were removed from trashed to completely deleted)

    Is there a way to revert / correct the earnings for the instructors should a student cancel / refund / or test orders were made?

    Thank you for reporting the issue. I have tested and reported it to the developer. We will fix this soon.

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