EAN mapping to Product Feed Elite

  • Resolved stellaractive

    (@stellaractive)


    2 months, 2 weeks ago

    Hi,

    I’m experiencing an issue when trying to map the EAN field on product variations to Product Feed Elite. I have set the gtin field to the value alg ean in the dropdown, but it still does not populate to the product’s data in the feed XML.

    When I sync this product to my other connected multisites, the field “_global_unique_id” is indeed syncing just fine and it appears to be the correct field pulling from the variations. But in Product Feed Elite there is no dropdown option for global unique id. So I tried alg ean, and next I also tried changing the meta key in the Advanced tab to _global_unique_id. Finally, I tried changing closest container to .single-product.

    No solution has worked. Maybe these two plugins are just not compatible, or I am configuring something wrong? Maybe the right combination of these options has to be chosen to work?

    Thank you for your help!

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)

  • Hi @stellaractive,

    I hope you’re doing well! Thank you for reaching out to us.

    I will forward your request to the advanced development team. In the meantime, please try the following:

    1. Update all plugins to their latest versions.
    2. Recreate the product feed after setting the EAN field.
    3. Use the “Meta key” in “WooCommerce > Settings > EAN > Advanced” (the default is _alg_ean) instead of alg_ean.

    Thank you for your patience and understanding!

    Best regards,

    Thread Starter stellaractive

    (@stellaractive)

    Hi, thanks for the quick response. I have found the right combination of settings by using Closest Container as .single-product with the _alg_ean key and it is working now.

    Thank you!

    Hi @stellaractive,

    I hope you’re doing well! Thank you for reaching out to us.

    Glad to hear the issue has been resolved.

    If you’re happy with the support you received, please consider leaving a review of the plugin page on www.remarpro.com .?

    Regards,

    WPFactory Support Team

    • This reply was modified 2 months, 2 weeks ago by Abd Hindi.
Viewing 3 replies - 1 through 3 (of 3 total)
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