Each version gets worse

  • It feels like each time this plug-in is updated something either breaks or the user interface gets worse. Version 2 somehow broke all my images. After re-linking them…. the images appear to be 2x larger than they were before. I have to scale them down 40%. After scaling, they are no longer centred with the chart. The charts themselves have also gotten wider and there is no option to format the width from what I can see. User interface in general is worse and un-intuitive. You have to make more mouse clicks to open more pages just to adjust text, images or sizes. It’s very slow to go from 1 chart to the next. Sometimes the Chart doesn’t even load on the screen. I have to refresh several times for it to work. Overall, I find it absolutely excruciating as a whole to use this plugin. When the basic free version is this bad, why would you buy the pro?

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  • Plugin Support angelagrey

    (@angelagrey)

    Hi,

    I’m really sorry for the frustration you’ve experienced with the latest update. We’ve already addressed the issue of images being larger and misaligned when scaled down in version 2.0.1, so updating to this version should resolve that.

    Regarding the chart width and lack of formatting options, the width functionality hasn’t changed from previous versions, but I understand it may feel different with the new interface. As for the additional clicks, we did restructure the size chart editing system, which may be contributing to that feeling.

    If you’re still facing any other issues or need assistance, please feel free to open a ticket. We’re here to help and make things right for you.

    Please know that your feedback is valuable, and we’ll keep it in mind as we continue to refine the plugin. If you need assistance, feel free to reach out, and we’ll do our best to help!

    Best regards.

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