EA product grid not working on tablet

@napolipizza,

It’s difficult to say what’s happening on your end without proper investigation. Could you please share your page URL? Cause EA Product Grid is working as expected from our end.

Thank you!

Thanks for your reply.
actually it used to work fine before I updated the plugin.
here is the url
https://sfnapolipizza.com/menu/

regards

@napolipizza,

Hi, there. Well, it seems fine to me actually. Here’s the screenshot: https://prnt.sc/qsmeat

Have you tried regenerating assets from Essential Addons and clear your browser cache? Besides, make sure to clear cache from Elementor Tools as well. Let me know if you are still facing issue.

Thank you!

Thanks for your reply.
I have tried regenerating assets, and clearing browser cache. but how to clear cache from Elementor tools?
this is a screenshot of how it looks on iPad and tablets:
https://prnt.sc/qsmsc3

Regards

@napolipizza,

That’s strange. Can you please roll back to a previous version of Essential Addons by following this doc: https://essential-addons.com/elementor/docs/faq/roll-back-version-essential-addons/

Then, let me know how it goes. If it solves the issue, can you please let me know?

Besides, we are preparing a new release within next couple of days. So, make sure to update the plugin to the latest version and let me know how it goes.

Regarding how to clear assets from Elementor, go to your WordPress Dashboard -> Elementor -> Tools -> Regenerate Assets. Check out this screenshot: https://prnt.sc/qt0rhp

Thank you!

Thank you very much Rafin…
I have deleted the plugin, and rolled back to version 3.2.0
and now it is working fine.
here is a screenshot:
https://prnt.sc/r16esy
Still wondering why that happened with the new version… but thats ok.

Thanks again
Regards