EA Product Grid not working

  • Resolved beauchicmy

    (@beauchicmy)


    4 years, 11 months ago

    hi,
    i have encounter the product grid display, it was still displaying a column with 4 products, and total showing 8 products. but after the update of elementor today, now only just showing 1 product, no matter how i change the setting in EA product grid.

    https://imgur.com/ZNeMm5w

    please advise.

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)

  • I had the same problem. I just desactivate the extension/clear cache/reactivate and it was ok after that.

    Sorry for bad english.

    Plugin Author Rafin

    (@rafinkhan)

    @beauchicmy,

    It’s caching issue. Can you please try doing this following: To regenerate assets, you can go to wp-admin -> Essential Addons then, switch to the ‘Tools’ tab and hit the ‘Regenerate Assets’ button. Check out this screenshot: https://prnt.sc/pvozsx

    Also, make sure to Regenerate Files from wp-admin -> Elementor -> Tools as well. Then, check back. Let me know how it goes.

    Thank you.???

    Thread Starter beauchicmy

    (@beauchicmy)

    Hi,
    ok, i have follow your instructions and regenerate the file.
    but i still encounter the same problem. whenever i select sales items, it only displayed 3 items… when i select Best selling products, then it will display 8 items.

    please refer to video: https://share.vidyard.com/watch/z4zgQC1ZQG1aUcY65yBWvR?

    please advise with thanks

    Plugin Author Rafin

    (@rafinkhan)

    @beauchicmy,

    That’s very strange. Could you please contact us here: [email protected] So that we can have a clear look on your site and investigate the issue?

    Thank you.

    I get the same prolblem, too
    This is my page
    I set 4 column and 4 product, but ea product grid just show 2 product

    Hi @huynhhieunghia90,

    It seems like caching issue. Can you please try doing this following: To regenerate assets, you can go to wp-admin -> Essential Addons then, switch to the ‘Tools’ tab and hit the ‘Regenerate Assets’ button. Check out this screenshot: https://prnt.sc/pvozsx

    Also, make sure to Regenerate Files from wp-admin -> Elementor -> Tools as well. Check out this screenshot: https://prnt.sc/r3b588

    If the issue still persists, please try clearing your browser cache or try another browser too.

    Let me know how it goes. Thank you.

Viewing 6 replies - 1 through 6 (of 6 total)
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