EA Login | Registration Form

  • Resolved hagenb

    (@hagenb)


    2 years, 2 months ago

    There’s an issue with your Login | Registration form. On mobile, it’s stretched out of view of the page.

    Here is an image showing this – https://ibb.co/r73bnkX

    Another issue I found is that when a user has logged in and then goes to the home page of my site, I first have to refresh the page before it picks up that the user has logged in. After refreshing the page, then the menu items change as they should.

    After speaking with Elementor support, I came to the conclusion that the issue is with the EA “Login | Register Form”. If I use woocommerce login, the menu items update and I do not have to refresh the page.

    Can you please tell me why this is happening?

    Thanks. Hagen

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support Amit Barai Alit

    (@amitbarai013)

    Hi @hagenb ,
    Hope you are doing well.

    You can change the width of the Login|Register Form widget for mobile also. After selecting the widget, please go to Style > General > Form > From here, change the width of the form for the mobile according to your preference. Please check this screencast to get the detail: https://d.pr/v/Z2cndk

    After login into the site using the form, you can redirect the users to the homepage or any other page, the menu items will also show accordingly.

    Will you please provide the URL of the page where you have used this widget so that I can check the overall issue? You can create a test user on your end and provide me the username and password so that I can check the issue on your end and assist you.

    Hope to hear from you.
    Thank you.

    Plugin Support Amit Barai Alit

    (@amitbarai013)

    Hello @hagenb,

    Greetings. Hope you are doing well.

    We didn’t hear from you since then. Can you please inform me whether the issue you mentioned above is already fixed or not?

    Let us know the update.

    Thank you.
    Have a good day!

    Thread Starter hagenb

    (@hagenb)

    Hi @amitbarai013,

    My apologies for the delay.

    I tested it and to be honest, it’s very unintuitive. On smaller screen sizes the login form is “cramped”. I’ve implemented another login form since opening this thread.

    Thank you for your time.

    Plugin Support Amit Barai Alit

    (@amitbarai013)

    Hi @hagenb,

    We are really sorry to hear that. Will you please use the Login|Register Form widget on another page for testing purposes and provide us the URL of the page so that I can check the issue and resolve this topic by assisting you?

    Thank you.

    Plugin Support Sadman Sakib Nadvi

    (@sadmansakibnadvi)

    Hello @hagenb ,

    Greetings. Hope you are doing well.

    I haven’t heard from you since then. Though you are using a different plugin, still if you have the time to use the?Login|Register Form?widget on another page for testing purposes and provide us the URL of the page so that I can check the issue and resolve this topic by assisting you.

    Please let us know. I wish you a good day.

    Thank you.

    Plugin Support Sadman Sakib Nadvi

    (@sadmansakibnadvi)

    Hello @hagenb ,

    Hope you’re doing well.

    As we’re not getting any response from you, we assume your issue has been solved. And so, we’re going to mark this topic as resolved now.

    Thank you!

Viewing 6 replies - 1 through 6 (of 6 total)
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