EA Facebook Feed

  • Resolved bygonc

    (@bygonc)


    5 years ago

    Hi,
    When I add the facebook feed, everything works just fine but after some time, the feed disappears-only load more button is left. I have to open developers.facebook again and get the access token again, copy it to EA Facebook Feed in order for it to work.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Rafin

    (@rafinkhan)

    @bygonc,

    It’s possibly because your token gets expired. Can you please make sure to extend your token for a long period of time and then chek back? You can check out this doc on how to do that: https://essential-addons.com/elementor/docs/extend-access-token-facebook/

    Afterward, if you still face the issue, let me know. Thank you!

    Thread Starter bygonc

    (@bygonc)

    Hi @rafinkhan,

    Thanks a lot for your concern. It worked!

    Plugin Author Rafin

    (@rafinkhan)

    @bygonc,

    I am glad that your issue has been resolved. Have a nice day!

    zglaub

    (@zglaub)

    Is there further trouble shooting for this? I have extended my token, but within an hour or two the feed will not load on the page. If I open it back up in editor and put in the same information again, it will work for a short period and fail again.

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘EA Facebook Feed’ is closed to new replies.