EA Addons is having some troubles displaying Elementor Settings

  • Resolved jujukp

    (@jujukp)


    5 years, 5 months ago

    Hello,

    EA addons for Elementor is not working like before on my end.
    There are some important settings I can’t reach anymore in Elementor. Please find an example below:

    https://image.noelshack.com/fichiers/2019/25/7/1561310609-elementor-ea-issues.jpg

    As you can see, settings are not displaying anymore on the Elementor left bar when I click on EA buttons. I can’t change text, links, button shapes… That’s as well putting the whole area under conflict and I can’t reach general section settings. If I create an other section without using EA, that’s working fine.

    Can you please have a look on it ?

    Thanks a lot.

    Julien.

    • This topic was modified 5 years, 5 months ago by jujukp.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Rafin

    (@rafinkhan)

    @jujukp,

    Hi, there. This seems very strange. Anyways, I have checked your site and seeing lots of errors coming from the Cloudflare: https://i.imgur.com/lAWv36T.png

    Can you please clear all your cache? Make sure to use both Elementor’s cache clear tool and also EA’s cache clear tool as well. Then, check back.

    If that doesn’t work, please contact us here: wpdeveloper.net/support

    Thank you.

    Thread Starter jujukp

    (@jujukp)

    Thank you for your help @rafinkhan

    Unfortunately, I still have the problem. I tried to clear Elementor and EA’s cache, I disabled WP Rocket on Cloudflare (which was generating the error on the screenshot you sent), I disabled all my cache and minify plugins but it didn’t change anything.

    The error appeared after an EA’s update few weeks ago.

    I sent you a message on wpdeveloper.net/support

    Thanks.

    Plugin Author Rafin

    (@rafinkhan)

    @jujukp,

    Hi, there. Thank you for providing so much details. We have reached out to you. So, please follow on from there. Thanks

Viewing 3 replies - 1 through 3 (of 3 total)
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