• Resolved Kees Lamper

    (@keeslamper)


    hi

    We got this error on our site do you have any idea how we could fix this?

    Een fout van het type E_COMPILE_ERROR werd veroorzaakt op regelnummer 896 van het bestand /home/papier/public_html/wp-content/plugins/email-subscribers/lite/includes/class-email-subscribers.php. Foutmelding: require_once(): Failed opening required ‘/home/papier/public_html/wp-content/plugins/email-subscribers/lite/includes/workflows/class-ig-es-replace-helper.php’ (include_path=’.:/opt/alt/php74/usr/share/pear’)

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  • Plugin Contributor kishanranawat

    (@kishanranawat)

    Hi @keeslamper,

    Can you give some more information related to the issue? Does it happen every time when accessing the site?

    If the error occurred only once then it can be caused by getting site hits during the update process, if this is the case you probably don’t see the error now and it resolved itself.

    If the error is still occurring, this means an update could’ve gone wrong. If you’re still experiencing the error you can delete the plugin and reinstall a fresh copy to resolve it.

    Note: Before deleting the plugin, please make sure Delete plugin data on uninstall option is disabled from the menu Email Subscribers –> Settings –> General(tab). You may have to delete the plugin through FTP if the website isn’t accessible at your end.

    Hope this helps you. Let us know what comes out.

    Thank you.

    • This reply was modified 3 years, 4 months ago by kishanranawat.
    Plugin Contributor kishanranawat

    (@kishanranawat)

    Hello @keeslamper,

    We haven’t heard from you in a while.

    We hope our previous replies were helpful in resolving your issue.

    I am closing this thread for now. Feel free to reopen it in case if you are still having the issue. We will be happy to assist you further.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘E_COMPILE_ERROR’ is closed to new replies.