E-mail reminder 1 day before event

Hello.
Please send screenshots of your configuration (contacts, and rules) and screenshot of the issue.
Thank you.

Hello,
What was the solution for this? I’m having the same issue.

My appointment (contact) is ‘check_in:2021-09-19 09:30:01’
Today is 2021-09-18.

I just added a filter that contained a part of my mail address (xxx@oniria.be). This just to avoid that by accident, mails where send out to everybody. I’m new to this plugin, so still not sure about my setup. :$

My test appointment, seen from contact:

booking_id:7481 booking_resource:Ben status_data:Approved check_in:2021-09-19 09:30:01 check_out:2021-09-19 10:30:02 dates:2021-09-19 09:30:01 - 2021-09-19 10:30:02 modification_date:2021-09-18 16:12:53 cost: pay_status: name:Ben details:B sync_gid:00frpgf42t6jppqdvtbbn0mkt7_20210919T063000Z rangetime:09:30 - 10:30 type:1 secondname:xxx email:ben@oniria.be phone: straat: huisnummer: postcode: gemeente: doorverwijzer: wpbc_other_action: trash: remark: note:

This is my rule:

`Create email Default, if
default -> check_in = TODAY + 1 DAY
default -> email contain oniria`

When I now (18/09/2021) run it:

`Rule ID=3 Processed 1000 / 3321 contacts and created 0 reminders
Rule ID=3 Processed 2000 / 3321 contacts and created 0 reminders
Rule ID=3 Processed 3000 / 3321 contacts and created 0 reminders
Processed 3321 / 3321 contacts and created 0 reminders
Done!`

Any ide what i’m doing wrong?

ps maybe a nice feature would be a ‘dry-run’. Just to test it. Maybe an output to the screen instead of directly to mail?

Hello.
You need to configure rules like this:

check_in > TODAY + 1 DAY ( e.g. 2021-12-02 00:00:00 )
check_in <= TODAY + 2 DAYS – 1 SECOND ( e.g. 2021-12-02 23:59:59 )

Please check more about this functionality here https://oplugins.com/plugins/email-reminders/

Kind Regards.

Thanks for you feedback!

Now it seems a bit better:

`Create email Default, if
default -> check_in > TODAY + 1 DAY
default -> check_in <= TODAY + 2 DAYS – 1 SECOND
default -> email contain oniria`

And when I run it:

`Start processing rule ID=3
Rule ID=3 Processed 1000 / 3321 contacts and created 1 reminders
Rule ID=3 Processed 2000 / 3321 contacts and created 0 reminders
Rule ID=3 Processed 3000 / 3321 contacts and created 1 reminders
Processed 3321 / 3321 contacts and created 0 reminders
Done!`

But sadly mail is not arriving? Neither a copy to the admin.
The testmail is arriving fine from the email template.

ps not sure why he creates 2 reminders. But I’ll wait to analyse that once mail is arriving.

• This reply was modified 3 years, 5 months ago by brononius.

Ahh, OK. the mails go in a kind of outbox. So this is my mistake.

`Create email Default, if
default -> check_in > TODAY + 1 DAY
default -> check_in <= TODAY + 2 DAYS – 1 SECOND
default -> email contain oniria`

But the rule for the events only for tomorrow isn’t working correctly.
I’ve got 2 events with my mail in, and both are triggered? Also the one for 2021-12-25? I would except that only 2021-09-19 is in the loop?

When I remove the ‘ – 1 SECOND’, it only triggers 1 reminder.

booking_id:7481 booking_resource:Els status_data:Approved check_in:2021-09-19 09:30:01 check_out:2021-09-19 10:30:02 dates:2021-09-19 09:30:01 – 2021-09-19 10:30:02 modification_date:2021-09-18 16:12:53 cost: pay_status: name:Ben details:B sync_gid:00frpgf42t6jppqdvtbbn0mkt7_20210919T063000Z rangetime:09:30 – 10:30 type:1 secondname: email:ben@oniria.be phone: straat: huisnummer: postcode: gemeente: doorverwijzer: wpbc_other_action: trash: remark: note:
Contact ID: 2268

name:Ben secondname: check_in:2021-12-25 08:30:01 check_out:2021-12-25 09:30:02 visitors:1 children:0 email:ben@oniria.be phone: _country: _city: details:Even testen of alles nog werkt na de update… note:`

Hello.
Yes, the second mail for that contact must not be there.

Please send screenshots of your configuration and that listing. Please send all this to support @ wpbookingcalendar.com
Thank you.

When I change the ‘- 1 SECOND’ to ‘- 5 SECONDS’, it seems to only trigger the event of tomorrow?

I’ll have some extra tests next week.
I need to sign off now, dinner is ready, and before the wife kicks me out… ??

Thanks for you help so far !!!

Hello,

I try to send email to some email adress on any time.These are a bit confused for me.Is there easy explanation?

Hello.
Sorry, I do not understand, how you try to send emails and having an issue.
Can you explain more detail about your issue?
Thank you.

Hello,

Thank you your fast reply. I’m sorry. I realize that my question is not clear:) I apoligize.

Actually, I want to send mail to my contacts for ex:11:00 am. How can I set clock for this reminders?

I don’t know how can I fill this rule form.

https://i.hizliresim.com/2nseq2q.PNG

Hello.
Please check more here https://oplugins.com/faq/how-to-set-up-run-rule-automatically-to-create-reminders-via-cron/