E-mail notifications not sending

  • Resolved rpntutoring

    (@rpntutoring)


    6 years, 8 months ago

    Hi,

    I have been trying to setup the Paid Member Subscriptions plugin to send emails for the registration of accounts, but I am not receiving any emails. The accounts that I created to help test this are also not getting any emails for confirmation of account registration.

    I have both of the “General Emails” and “Administrator Emails” boxes filled out. Is there a setting that I am missing to activate email notifications?

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Georgian Cocora

    (@raster02)

    Hello @rpntutoring,

    Can you check if emails from a standard page like wp-login.php?action=register are being sent ?

    We’re using standard functionality to send emails so if it’s available to WordPress it should work. Are you sending emails using the server settings or perhaps have a SMTP plugin installed ?

    Regards.

    Thread Starter rpntutoring

    (@rpntutoring)

    Hi Georgian,

    Thanks for the reply.

    When a user registers through the standard /wp-login.php?action=register page, both the user and myself receive a confirmation email. To my knowledge, I don’t I have any SMTP plugins installed either.

    Any ideas on what I should try next?

    Thanks again,
    rpntutoring

    Plugin Author Georgian Cocora

    (@raster02)

    Hello @rpntutoring,

    Can you also check for a plugin conflict ? Disable everything except PMS and try to see if the emails are received.

    Another thing you could try is to install the Email Log plugin, then run some tests registration and check if that plugin recorded any emails.

    If you don’t get anywhere with this, please send me a message using this form.

    Regards.

    Thread Starter rpntutoring

    (@rpntutoring)

    Hi Georgian,

    Thank you for the response. I ended up getting it fixed by using my domain email addresses, rather than my personal email address. I’m not sure why, but it works great now.

    Thanks for your help!
    Ryan

Viewing 4 replies - 1 through 4 (of 4 total)
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