E-mail issues ontinued

  • Resolved BCBulldog59

    (@bcbulldog59)


    6 years, 3 months ago

    We recently were trying to solve the mystery of no e-mail notifications going out for comments needing moderation. I also was having an issue with other plugins not sending e-mails so we assumed it was an issue at the server side
    I installed WP Mail SMTP and the problem is now fixed with my other plugin and mails are being delivered fine but there are still no mails being sent when a comment is added to a photo in WPPA+ (whether it needs moderating or not – it is set for both)
    I also set up the logging settings to track comments and e-mails sent -it DID record the comment being added and needing moderaton, then another record on its approval but NO log of any e-mails being sent as they are supposed to be
    Could there be a coding issue with the sendmail function in the plugin?

Viewing 10 replies - 1 through 10 (of 10 total)
  • Plugin Author Jacob N. Breetvelt

    (@opajaap)

    Do the following:

    1. Make sure you are on rev 7.0.05.016 (see the plugins page or the Photo Albums -> Settings page.

    2. Make sure the mailinglist is active and you are on the mailinglist. The easiest way is: activate the WPPA+ Notify Me widget, and see if 1. the box of the wanted mailinglist is visible in the widget (mailinglist activated) and 2. the box is ticked (current user is subscribed).

    3. Make sure background processes run. (Cron not being disabled). Table VIII-A0: Postpone cron must be UNticked.
    Tick the box in Table IX-9.1: Log Cron and wait some time (up to an hour) while the website is visited at least now and then, no matter who or what pages are loaded, or leave a browserwindow open on the settings page, this will trigger the background processes every minute (heartbeat).
    After some time you should see in the log at least:

    Cron: on:16.12.2018 08:33:49: cron-job: wppa_clear_cache started.
Cron: on:16.12.2018 08:33:49: cron-job: Deleted 0 tempfiles
Cron: on:16.12.2018 08:33:49: cron-job: wppa_clear_cache completed.

    and/or:

    Cron: on:16.12.2018 08:35:22: cron-job: wppa_cleanup started.
Cron: on:16.12.2018 08:35:22: cron-job: Deleted 0 tempfiles
Cron: on:16.12.2018 08:35:22: cron-job: wppa_cleanup completed.

    But we are most interested in cron/eml log messages like:

    Cron: on:16.12.2018 08:35:35: cron-job: Doing mailing commentnotify for 5 recipients
Eml: on:16.12.2018 08:35:35: cron-job: Mail send to: [email protected], subject: [WPPA Beta Test] Comment on photo 20170427-120222.jpg, photo: 5675
Eml: on:16.12.2018 08:35:35: cron-job: Mail send to: [email protected], subject: [WPPA Beta Test] Comment on photo 20170427-120222.jpg, photo: 5675
Eml: on:16.12.2018 08:35:36: cron-job: Mail send to: [email protected], subject: [WPPA Beta Test] Comment on photo 20170427-120222.jpg, photo: 5675
Cron: on:16.12.2018 08:35:36: cron-job: Done mailing commentnotify

    Try this out and tell me where it goes wrong.

    Thread Starter BCBulldog59

    (@bcbulldog59)

    Thought we had it Jacob but I thought wrong

    To your points above:
    1. rev 7.0.05.016 YES
    2. Notify Me widget up and running and shows I am set to receive comment notfication e-mails
    3. Table VIII-A0: Postpone cron UNticked.
    Table IX-9.1: Log Cron TICKED

    I entered a comment from my phone (as a random unlogged in user, using a different e-mail I have access to) and I DID receive an email BUT only to one of the two addresses that should have been sent e-mails
    I checked the logfle and it showed the comnt was entered
    It also showed that there were two subscribers to the mailing list set to receive notification e-mails (this is correct)
    Only ONE e-mail was sent

    Unfortunately I didnot save a copy of this log and purged it as it was becoming very long

    I cleared the comment and attempted to repeat the above by entered a new anonymous comment. It has now been almost 2 hrs
    Here is the log showing the comments is recorded but no other mail related functons being executed:

    Cron: on:16.12.2018 09:16:01: cron-job: wppa_cleanup started.
    Cron: on:16.12.2018 09:16:26: cron-job: Deleted 0 tempfiles
    Cron: on:16.12.2018 09:16:26: cron-job: wppa_cleanup completed.
    Cron: on:16.12.2018 09:16:28: cron-job: wppa_cleanup started.
    Cron: on:16.12.2018 09:16:29: 50.64.144.135: wppa_update_treecounts scheduled for run in 10 sec.
    Com: on:16.12.2018 09:16:49: 50.64.144.135: Comment Testing testing held for moderation
    Cron: on:16.12.2018 09:16:53: cron-job: Deleted 0 tempfiles
    Cron: on:16.12.2018 09:16:53: cron-job: wppa_cleanup completed.
    Cron: on:16.12.2018 09:17:01: cron-job: wppa_cleanup started.
    Cron: on:16.12.2018 09:17:26: cron-job: Deleted 0 tempfiles
    Cron: on:16.12.2018 09:17:26: cron-job: wppa_cleanup completed.
    Cron: on:16.12.2018 09:27:28: cron-job: wppa_cleanup started.
    Cron: on:16.12.2018 09:27:53: cron-job: Deleted 0 tempfiles
    Cron: on:16.12.2018 09:27:53: cron-job: wppa_cleanup completed.
    Cron: on:16.12.2018 09:27:59: cron-job: wppa_cleanup started.
    Cron: on:16.12.2018 09:28:24: cron-job: Deleted 0 tempfiles
    Cron: on:16.12.2018 09:28:24: cron-job: wppa_cleanup completed.
    Cron: on:16.12.2018 09:28:29: cron-job: wppa_cleanup started.
    Cron: on:16.12.2018 09:28:54: cron-job: Deleted 0 tempfiles
    Cron: on:16.12.2018 09:28:54: cron-job: wppa_cleanup completed.
    Cron: on:16.12.2018 09:28:59: cron-job: wppa_cleanup started.
    Cron: on:16.12.2018 09:29:24: cron-job: Deleted 0 tempfiles
    Cron: on:16.12.2018 09:29:24: cron-job: wppa_cleanup completed.
    Cron: on:16.12.2018 09:29:30: cron-job: wppa_cleanup started.
    Cron: on:16.12.2018 09:29:55: cron-job: Deleted 0 tempfiles
    Cron: on:16.12.2018 09:29:55: cron-job: wppa_cleanup completed.
    Cron: on:16.12.2018 09:29:59: cron-job: wppa_cleanup started.
    Cron: on:16.12.2018 09:30:24: cron-job: Deleted 0 tempfiles
    Cron: on:16.12.2018 09:30:24: cron-job: wppa_cleanup completed.
    Cron: on:16.12.2018 09:30:29: cron-job: wppa_cleanup started.
    Cron: on:16.12.2018 09:30:54: cron-job: Deleted 0 tempfiles
    Cron: on:16.12.2018 09:30:54: cron-job: wppa_cleanup completed.
    Cron: on:16.12.2018 09:30:59: cron-job: wppa_cleanup started.
    Cron: on:16.12.2018 09:31:24: cron-job: Deleted 0 tempfiles
    Cron: on:16.12.2018 09:31:24: cron-job: wppa_cleanup completed.
    Cron: on:16.12.2018 09:31:29: cron-job: wppa_cleanup started.
    Cron: on:16.12.2018 09:31:54: cron-job: Deleted 0 tempfiles
    Cron: on:16.12.2018 09:31:54: cron-job: wppa_cleanup completed.
    Cron: on:16.12.2018 09:31:59: cron-job: wppa_cleanup started.
    Cron: on:16.12.2018 09:32:24: cron-job: Deleted 0 tempfiles
    Cron: on:16.12.2018 09:32:24: cron-job: wppa_cleanup completed.
    Cron: on:16.12.2018 09:32:29: cron-job: wppa_cleanup started.
    Cron: on:16.12.2018 09:32:54: cron-job: Deleted 0 tempfiles
    Cron: on:16.12.2018 09:32:54: cron-job: wppa_cleanup completed.
    Cron: on:16.12.2018 09:32:59: cron-job: wppa_cleanup started.
    Cron: on:16.12.2018 09:33:24: cron-job: Deleted 0 tempfiles
    Cron: on:16.12.2018 09:33:24: cron-job: wppa_cleanup completed.
    Cron: on:16.12.2018 09:33:29: cron-job: wppa_cleanup started.
    Cron: on:16.12.2018 09:33:54: cron-job: Deleted 0 tempfiles
    Cron: on:16.12.2018 09:33:54: cron-job: wppa_cleanup completed.
    Cron: on:16.12.2018 09:33:59: cron-job: wppa_cleanup started.
    Cron: on:16.12.2018 09:34:24: cron-job: Deleted 0 tempfiles
    Cron: on:16.12.2018 09:34:24: cron-job: wppa_cleanup completed.
    Cron: on:16.12.2018 09:34:29: cron-job: wppa_cleanup started.
    Cron: on:16.12.2018 09:34:54: cron-job: Deleted 0 tempfiles
    Cron: on:16.12.2018 09:34:54: cron-job: wppa_cleanup completed.
    Cron: on:16.12.2018 09:35:01: cron-job: wppa_cleanup started.
    Cron: on:16.12.2018 09:35:26: cron-job: Deleted 0 tempfiles
    Cron: on:16.12.2018 09:35:26: cron-job: wppa_cleanup completed.
    Cron: on:16.12.2018 09:35:30: cron-job: wppa_cleanup started.
    Cron: on:16.12.2018 09:35:55: cron-job: Deleted 0 tempfiles
    Cron: on:16.12.2018 09:35:55: cron-job: wppa_cleanup completed.
    Cron: on:16.12.2018 09:36:00: cron-job: wppa_cleanup started.
    Cron: on:16.12.2018 09:36:25: cron-job: Deleted 0 tempfiles
    Cron: on:16.12.2018 09:36:25: cron-job: wppa_cleanup completed.
    Cron: on:16.12.2018 09:36:26: cron-job: wppa_cleanup started.
    Cron: on:16.12.2018 09:36:51: cron-job: Deleted 0 tempfiles
    Cron: on:16.12.2018 09:36:51: cron-job: wppa_cleanup completed.
    Cron: on:16.12.2018 09:36:59: cron-job: wppa_cleanup started.
    Cron: on:16.12.2018 09:37:24: cron-job: Deleted 0 tempfiles
    Cron: on:16.12.2018 09:37:24: cron-job: wppa_cleanup completed.
    Cron: on:16.12.2018 09:37:32: cron-job: wppa_cleanup started.
    Cron: on:16.12.2018 09:37:57: cron-job: Deleted 0 tempfiles
    Cron: on:16.12.2018 09:37:57: cron-job: wppa_cleanup completed.
    Cron: on:16.12.2018 09:38:00: cron-job: wppa_cleanup started.
    Cron: on:16.12.2018 09:38:25: cron-job: Deleted 0 tempfiles
    Cron: on:16.12.2018 09:38:25: cron-job: wppa_cleanup completed.
    Cron: on:16.12.2018 09:38:30: cron-job: wppa_cleanup started.
    Cron: on:16.12.2018 09:38:55: cron-job: Deleted 0 tempfiles
    Cron: on:16.12.2018 09:38:55: cron-job: wppa_cleanup completed.
    Cron: on:16.12.2018 09:39:00: cron-job: wppa_cleanup started.
    Cron: on:16.12.2018 09:39:25: cron-job: Deleted 0 tempfiles
    Cron: on:16.12.2018 09:39:25: cron-job: wppa_cleanup completed.
    Cron: on:16.12.2018 09:39:30: cron-job: wppa_cleanup started.
    Cron: on:16.12.2018 09:39:55: cron-job: Deleted 0 tempfiles
    Cron: on:16.12.2018 09:39:55: cron-job: wppa_cleanup completed.
    Cron: on:16.12.2018 09:40:00: cron-job: wppa_cleanup started.
    Cron: on:16.12.2018 09:40:25: cron-job: Deleted 0 tempfiles
    Cron: on:16.12.2018 09:40:25: cron-job: wppa_cleanup completed.
    Cron: on:16.12.2018 09:40:26: cron-job: wppa_cleanup started.
    Cron: on:16.12.2018 09:40:51: cron-job: Deleted 0 tempfiles
    Cron: on:16.12.2018 09:40:51: cron-job: wppa_cleanup completed.
    Cron: on:16.12.2018 09:40:58: cron-job: wppa_cleanup started.
    Cron: on:16.12.2018 09:41:23: cron-job: Deleted 0 tempfiles
    Cron: on:16.12.2018 09:41:23: cron-job: wppa_cleanup completed.
    Cron: on:16.12.2018 09:41:31: cron-job: wppa_cleanup started.
    Cron: on:16.12.2018 09:41:56: cron-job: Deleted 0 tempfiles
    Cron: on:16.12.2018 09:41:56: cron-job: wppa_cleanup completed.
    Cron: on:16.12.2018 09:42:00: cron-job: wppa_cleanup started.
    Cron: on:16.12.2018 09:42:25: cron-job: Deleted 0 tempfiles
    Cron: on:16.12.2018 09:42:25: cron-job: wppa_cleanup completed.
    Cron: on:16.12.2018 09:42:30: cron-job: wppa_cleanup started.
    Cron: on:16.12.2018 09:42:55: cron-job: Deleted 0 tempfiles
    Cron: on:16.12.2018 09:42:55: cron-job: wppa_cleanup completed.
    Cron: on:16.12.2018 09:43:00: cron-job: wppa_cleanup started.
    Cron: on:16.12.2018 09:43:25: cron-job: Deleted 0 tempfiles
    Cron: on:16.12.2018 09:43:25: cron-job: wppa_cleanup completed.
    Cron: on:16.12.2018 09:43:30: cron-job: wppa_cleanup started.
    Cron: on:16.12.2018 09:43:55: cron-job: Deleted 0 tempfiles
    Cron: on:16.12.2018 09:43:55: cron-job: wppa_cleanup completed.
    Cron: on:16.12.2018 09:44:00: cron-job: wppa_cleanup started.
    Cron: on:16.12.2018 09:44:25: cron-job: Deleted 0 tempfiles
    Cron: on:16.12.2018 09:44:25: cron-job: wppa_cleanup completed.
    Cron: on:16.12.2018 09:44:30: cron-job: wppa_cleanup started.
    Cron: on:16.12.2018 09:44:55: cron-job: Deleted 0 tempfiles
    Cron: on:16.12.2018 09:44:55: cron-job: wppa_cleanup completed.
    Cron: on:16.12.2018 09:44:57: cron-job: wppa_cleanup started.
    Cron: on:16.12.2018 09:45:22: cron-job: Deleted 0 tempfiles
    Cron: on:16.12.2018 09:45:22: cron-job: wppa_cleanup completed.
    Cron: on:16.12.2018 09:45:29: cron-job: wppa_cleanup started.
    Cron: on:16.12.2018 09:45:54: cron-job: Deleted 0 tempfiles
    Cron: on:16.12.2018 09:45:54: cron-job: wppa_cleanup completed.
    Cron: on:16.12.2018 09:46:00: cron-job: wppa_cleanup started.
    Cron: on:16.12.2018 09:46:25: cron-job: Deleted 0 tempfiles
    Cron: on:16.12.2018 09:46:25: cron-job: wppa_cleanup completed.
    Cron: on:16.12.2018 09:46:30: cron-job: wppa_cleanup started.
    Cron: on:16.12.2018 09:46:55: cron-job: Deleted 0 tempfiles
    Cron: on:16.12.2018 09:46:55: cron-job: wppa_cleanup completed.
    Cron: on:16.12.2018 09:47:00: cron-job: wppa_cleanup started.
    Cron: on:16.12.2018 09:47:25: cron-job: Deleted 0 tempfiles
    Cron: on:16.12.2018 09:47:25: cron-job: wppa_cleanup completed.
    Cron: on:16.12.2018 09:47:30: cron-job: wppa_cleanup started.
    Cron: on:16.12.2018 09:47:55: cron-job: Deleted 0 tempfiles
    Cron: on:16.12.2018 09:47:55: cron-job: wppa_cleanup completed.
    Cron: on:16.12.2018 09:48:00: cron-job: wppa_cleanup started.
    Cron: on:16.12.2018 09:48:25: cron-job: Deleted 0 tempfiles
    Cron: on:16.12.2018 09:48:25: cron-job: wppa_cleanup completed.
    Cron: on:16.12.2018 09:48:30: cron-job: wppa_cleanup started.
    Cron: on:16.12.2018 09:48:55: cron-job: Deleted 0 tempfiles
    Cron: on:16.12.2018 09:48:55: cron-job: wppa_cleanup completed.
    Cron: on:16.12.2018 09:48:57: cron-job: wppa_cleanup started.
    Cron: on:16.12.2018 09:49:22: cron-job: Deleted 0 tempfiles
    Cron: on:16.12.2018 09:49:22: cron-job: wppa_cleanup completed.
    Cron: on:16.12.2018 09:49:29: cron-job: wppa_cleanup started.
    Cron: on:16.12.2018 09:49:54: cron-job: Deleted 0 tempfiles
    Cron: on:16.12.2018 09:49:54: cron-job: wppa_cleanup completed.
    Cron: on:16.12.2018 09:50:00: cron-job: wppa_cleanup started.
    Cron: on:16.12.2018 09:50:25: cron-job: Deleted 0 tempfiles
    Cron: on:16.12.2018 09:50:25: cron-job: wppa_cleanup completed.
    Cron: on:16.12.2018 09:50:30: cron-job: wppa_cleanup started.
    Cron: on:16.12.2018 09:50:55: cron-job: Deleted 0 tempfiles
    Cron: on:16.12.2018 09:50:55: cron-job: wppa_cleanup completed.
    Cron: on:16.12.2018 09:51:01: cron-job: wppa_cleanup started.
    Cron: on:16.12.2018 09:51:26: cron-job: Deleted 0 tempfiles
    Cron: on:16.12.2018 09:51:26: cron-job: wppa_cleanup completed.
    Cron: on:16.12.2018 09:51:30: cron-job: wppa_cleanup started.
    Cron: on:16.12.2018 09:51:55: cron-job: Deleted 0 tempfiles
    Cron: on:16.12.2018 09:51:55: cron-job: wppa_cleanup completed.
    Cron: on:16.12.2018 09:52:00: cron-job: wppa_cleanup started.
    Cron: on:16.12.2018 09:52:25: cron-job: Deleted 0 tempfiles
    Cron: on:16.12.2018 09:52:25: cron-job: wppa_cleanup completed.
    Cron: on:16.12.2018 09:52:30: cron-job: wppa_cleanup started.
    Cron: on:16.12.2018 09:52:55: cron-job: Deleted 0 tempfiles
    Cron: on:16.12.2018 09:52:55: cron-job: wppa_cleanup completed.
    Cron: on:16.12.2018 09:52:57: cron-job: wppa_cleanup started.
    Cron: on:16.12.2018 09:53:22: cron-job: Deleted 0 tempfiles
    Cron: on:16.12.2018 09:53:22: cron-job: wppa_cleanup completed.
    Cron: on:16.12.2018 09:53:29: cron-job: wppa_cleanup started.
    Cron: on:16.12.2018 09:53:54: cron-job: Deleted 0 tempfiles
    Cron: on:16.12.2018 09:53:54: cron-job: wppa_cleanup completed.
    Cron: on:16.12.2018 09:54:00: cron-job: wppa_cleanup started.
    Cron: on:16.12.2018 09:54:25: cron-job: Deleted 0 tempfiles
    Cron: on:16.12.2018 09:54:25: cron-job: wppa_cleanup completed.
    Cron: on:16.12.2018 09:54:30: cron-job: wppa_cleanup started.
    Cron: on:16.12.2018 09:54:55: cron-job: Deleted 0 tempfiles
    Cron: on:16.12.2018 09:54:55: cron-job: wppa_cleanup completed.
    Cron: on:16.12.2018 09:55:00: cron-job: wppa_cleanup started.
    Cron: on:16.12.2018 09:55:25: cron-job: Deleted 0 tempfiles
    Cron: on:16.12.2018 09:55:25: cron-job: wppa_cleanup completed.
    Cron: on:16.12.2018 09:55:30: cron-job: wppa_cleanup started.
    Cron: on:16.12.2018 09:55:55: cron-job: Deleted 0 tempfiles
    Cron: on:16.12.2018 09:55:55: cron-job: wppa_cleanup completed.
    Cron: on:16.12.2018 09:55:59: cron-job: wppa_cleanup started.
    Cron: on:16.12.2018 09:56:24: cron-job: Deleted 0 tempfiles
    Cron: on:16.12.2018 09:56:24: cron-job: wppa_cleanup completed.
    Cron: on:16.12.2018 09:56:25: cron-job: wppa_cleanup started.
    Cron: on:16.12.2018 09:56:50: cron-job: Deleted 0 tempfiles
    Cron: on:16.12.2018 09:56:50: cron-job: wppa_cleanup completed.
    Cron: on:16.12.2018 09:56:58: cron-job: wppa_cleanup started.
    Cron: on:16.12.2018 09:57:23: cron-job: Deleted 0 tempfiles
    Cron: on:16.12.2018 09:57:23: cron-job: wppa_cleanup completed.
    Cron: on:16.12.2018 09:57:30: cron-job: wppa_cleanup started.
    Cron: on:16.12.2018 09:57:55: cron-job: Deleted 0 tempfiles
    Cron: on:16.12.2018 09:57:55: cron-job: wppa_cleanup completed.
    Cron: on:16.12.2018 09:58:00: cron-job: wppa_cleanup started.
    Cron: on:16.12.2018 09:58:25: cron-job: Deleted 0 tempfiles
    Cron: on:16.12.2018 09:58:25: cron-job: wppa_cleanup completed.
    Cron: on:16.12.2018 09:58:30: cron-job: wppa_cleanup started.
    Cron: on:16.12.2018 09:58:55: cron-job: Deleted 0 tempfiles
    Cron: on:16.12.2018 09:58:55: cron-job: wppa_cleanup completed.
    Cron: on:16.12.2018 09:59:00: cron-job: wppa_cleanup started.
    Cron: on:16.12.2018 09:59:25: cron-job: Deleted 0 tempfiles
    Cron: on:16.12.2018 09:59:25: cron-job: wppa_cleanup completed.
    Cron: on:16.12.2018 09:59:30: cron-job: wppa_cleanup started.
    Cron: on:16.12.2018 09:59:55: cron-job: Deleted 0 tempfiles
    Cron: on:16.12.2018 09:59:55: cron-job: wppa_cleanup completed.
    Cron: on:16.12.2018 10:00:00: cron-job: wppa_cleanup started.
    Cron: on:16.12.2018 10:00:25: cron-job: Deleted 0 tempfiles
    Cron: on:16.12.2018 10:00:25: cron-job: wppa_cleanup completed.
    Cron: on:16.12.2018 10:00:30: cron-job: wppa_cleanup started.
    Cron: on:16.12.2018 10:00:55: cron-job: Deleted 0 tempfiles
    Cron: on:16.12.2018 10:00:55: cron-job: wppa_cleanup completed.
    Cron: on:16.12.2018 10:00:58: cron-job: wppa_cleanup started.
    Cron: on:16.12.2018 10:01:23: cron-job: Deleted 0 tempfiles
    Cron: on:16.12.2018 10:01:23: cron-job: wppa_cleanup completed.
    Cron: on:16.12.2018 10:01:30: cron-job: wppa_cleanup started.
    Cron: on:16.12.2018 10:01:55: cron-job: Deleted 0 tempfiles
    Cron: on:16.12.2018 10:01:55: cron-job: wppa_cleanup completed.
    Cron: on:16.12.2018 10:02:00: cron-job: wppa_cleanup started.
    Cron: on:16.12.2018 10:02:25: cron-job: Deleted 0 tempfiles
    Cron: on:16.12.2018 10:02:25: cron-job: wppa_cleanup completed.
    Cron: on:16.12.2018 10:02:30: cron-job: wppa_cleanup started.
    Cron: on:16.12.2018 10:02:55: cron-job: Deleted 0 tempfiles
    Cron: on:16.12.2018 10:02:55: cron-job: wppa_cleanup completed.
    Cron: on:16.12.2018 10:03:00: cron-job: wppa_cleanup started.
    Cron: on:16.12.2018 10:03:25: cron-job: Deleted 0 tempfiles
    Cron: on:16.12.2018 10:03:25: cron-job: wppa_cleanup completed.
    Cron: on:16.12.2018 10:03:29: cron-job: wppa_cleanup started.
    Cron: on:16.12.2018 10:03:54: cron-job: Deleted 0 tempfiles
    Cron: on:16.12.2018 10:03:54: cron-job: wppa_cleanup completed.
    Cron: on:16.12.2018 10:04:00: cron-job: wppa_cleanup started.
    Cron: on:16.12.2018 10:04:25: cron-job: Deleted 0 tempfiles
    Cron: on:16.12.2018 10:04:25: cron-job: wppa_cleanup completed.
    Cron: on:16.12.2018 10:04:30: cron-job: wppa_cleanup started.
    Cron: on:16.12.2018 10:04:55: cron-job: Deleted 0 tempfiles
    Cron: on:16.12.2018 10:04:55: cron-job: wppa_cleanup completed.
    Cron: on:16.12.2018 10:04:58: cron-job: wppa_cleanup started.
    Cron: on:16.12.2018 10:05:23: cron-job: Deleted 0 tempfiles
    Cron: on:16.12.2018 10:05:23: cron-job: wppa_cleanup completed.
    Cron: on:16.12.2018 10:05:30: cron-job: wppa_cleanup started.
    Cron: on:16.12.2018 10:05:55: cron-job: Deleted 0 tempfiles
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    Thread Starter BCBulldog59

    (@bcbulldog59)

    Looking back at the Changelog, emails stopped coming on this update
    7.0.00 nov 16 2018
    Bug Fixes
    [wppa type=”slphoto” photo=”#last”] did not work. Fixed.
    New Features
    Shortcode generators for Gutenberg added.
    New widget: WPPA+ Notify. Users can subscribe/unsubscribe for various mailings. Configure availability of mailing types in Table IX-M.
    Other Changes
    Removed Table IX-A14. Frontend code is now always loaded.
    Removed script to shortcode conversion warning and tool.
    The shortcode generators now produce self-closing shortcodes, i.e. without [/wppa].
    Removed Table IV-F5. Configure emailing in Table IX-M.
    Album selectionlist in upload widget is now always sorted alphabetically.

    I do have the zip file for wp-photo-album-plus.6.9.15 – as a last resort, would it work to deactivate the plugin, delete it and re-install using THIS previous version, where e-mails were coming thru? I know it would mean sarificing some newer features. Wold all the site data remain intact if this is done?

    Thread Starter BCBulldog59

    (@bcbulldog59)

    I just noticed one further thing.

    On the e-mail i DID recieve (text below):
    ==========================================================
    New comment moderate request: Bueno Unite

    Bueno Unite

    Doug wrote on photo Bueno Unite:

    2nd test

    Moderate photo admin

    You can unsubscribe here from this mailinglist

    This message is automatically generated at https://www.XXXXXX. It is useless to respond to it. (moderatecomment)
    =============================================

    The commentor’s e-mail is not shown, as it was before in the body of the text message. This makes it impossible to send a response to the writer

    Plugin Author Jacob N. Breetvelt

    (@opajaap)

    The commentor’s e-mail is not shown, as it was before in the body of the text message. This makes it impossible to send a response to the writer

    For security reasons and to prevent spamming, this email address is no lomnger published in emails.
    You can find the email adress on the Photo ALbums -> Comments admin page.

    I do have the zip file for wp-photo-album-plus.6.9.15 – as a last resort, would it work to deactivate the plugin, delete it and re-install using THIS previous version, where e-mails were coming thru? I know it would mean sarificing some newer features. Wold all the site data remain intact if this is done?

    Save you the effort, i just did this on my dev site and it does not fix the issue. The changed behaviour of the server mail behaviour and the changes to the wppa mailing system are just accidently simultaneously. There is no causality.
    A test .php file, just sending a tiny email with the php funvtion mail(); or wp_mail(); fails the same way.

    Cron works correctly, you can switch off Table IX-A9.1: Log Cron
    You can tick Table IX-A9.6: Log Emails sent. This will log all emails sent individually.

    It also showed that there were two subscribers to the mailing list set to receive notification e-mails (this is correct)
    Only ONE e-mail was sent

    Are you sure both registered users have admin rights? (Actually they need the box ticked under Moderate for their userrole in Table VII-A.

    Thread Starter BCBulldog59

    (@bcbulldog59)

    Are you sure both registered users have admin rights? (Actually they need the box ticked under Moderate for their userrole in Table VII-A.

    – Yes, both users are set as adminstrators

    Cron works correctly, you can switch off Table IX-A9.1: Log Cron
    You can tick Table IX-A9.6: Log Emails sent. This will log all emails sent individually.

    – These comments, posted 2 hours ago, are currently sittng in the logfile, which shows

    Com: on:17.12.2018 10:37:17: 50.64.144.135: Comment Testing held for moderation
    Com: on:17.12.2018 10:44:35: 50.64.144.135: Comment Test 2 held for moderation

    No e-mails have been generated yet

    For security reasons and to prevent spamming, this email address is no lomnger published in emails.
    You can find the email adress on the Photo ALbums -> Comments admin page.

    This actually makes a huge differece as not including the e-mail makes going in to view the comment on the admin panel mandatory in order to reply to any customer inquiry. There is not a huge number of comments per week so this is doable.

    I am still at a loss as to why the mails are not being generated but I don’t want to waste more of your time on this

    This plugin is by far one of the most versatile gallery plugins out there and performs better at what I am using it for (a catalog site) than any of the plugins writen specifically for that use.

    Great work!

    Thread Starter BCBulldog59

    (@bcbulldog59)

    Just tried something just to see what would happen – I changed the php version from 7.2 back down to 5.6 and now I am getting comment moderation needed e-mails to BOTH adminstrators, as it should do

    Just thought you would like to know that

    Plugin Author Jacob N. Breetvelt

    (@opajaap)

    Just thought you would like to know that

    Yes! Thank you.
    Unfortunately this implies that fixing the issue is not possible inside wppa.

    Is there any update on the email notifications without having to downgrade? Thank you

    Plugin Author Jacob N. Breetvelt

    (@opajaap)

    @rebeccadigitalsea what is your problem?

Viewing 10 replies - 1 through 10 (of 10 total)
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