E-mail customization

Hello @ohtusabes

The plugin includes many fields and informative tags to allow you to customize the notification emails as you prefer ( https://cff.dwbooster.com/documentation#special-tags )

I’ll try to describe their use with a hypothetical example.

Supposing your form contains many fields. If you want to include only the fieldname1 and fieldname2 fields in the email, with their labels in bold and values in italics. In this case, you can enter the following tags as the notification email content:

<p><b><%fieldname1_label%></b>: <i><%fieldname1_value%></i></p>
<p><b><%fieldname2_label%></b>: <i><%fieldname2_value%></i></p>

Note you can include other tags like the form title (<%form_title%>), the form description (<%form_description%>), and more.

If you include HTML tags in the notification emails (E.g. <p>,<b>,<i>) you should select the “HTML” option in the “Email Format” attribute.

The URL provided is redirecting me to another page. However, if you want to customize the submit button or display it in a different position in the form, you should select the “No” option for the “Display submit button?” attribute in the form settings, and insert a button field in the place you prefer, and select the “Submit” option as its type in its settings.

Best regards.

Hi @codepeople2

Thank you very much.

Hi @codepeople2

I certainly advanced with e-mail customization. However, I can′t display the Summary field, that is important to me. Additionally, I would like that after clicking the “Enviar” button, the e-mail is sent and thank you message is displayed (ajax), then the form proceed automatically to page 2. Finally, I also want that the form clear the imput data after “Enviar”. Is it all possible?

Thank you

• This reply was modified 3 months, 1 week ago by PB.

Hello @ohtusabes

Summary controls are not sent to the server (forms submit only input, textarea, checkbox, radio, and select tags). They allow you to display the information entered by the users directly in the form so they can confirm it is correct before submission. If you want to include in the notification emails the same information displayed in the form by the summary control, you must enter the corresponding fields’ tags.

If you want to submit the form in the background and display a message directly in the form, please tick the “Submit the form via AJAX” checkbox in the form settings and enter the thanks message.

Best regards.

Hi @codepeople2

Thank you for your response. The ‘Thank you’ message is displayed correctly via AJAX. However, I would also like the form to automatically navigate to page 2 after the ‘Enviar’ button is clicked, and for the input data to be cleared.

Is this possible?

• This reply was modified 3 months, 1 week ago by PB.

Hello @ohtusabes

Are you referring to the page 2 in a multipage form? I’m sorry, but the URL provided redirects me to another page without forms.

Best regards.

Hi @codepeople2

Yes, I mean to page 2 of a multipage form. The redirection is to the same url of the form.

Hello @ohtusabes

In this case, please, follow the steps described below:

1. Insert an “HTML Content” field in the form.
2. Tick the “Accept JavaScript code in content” checkbox in its settings.
3. Enter the following piece of code as its content:

<script>
fbuilderjQuery(document).on('cff-form-submitted', function(){GOTOPAGE(1);});
</script>

Best regards.

Hi @codepeople2

That’s great.

Thank you.

Hi @codepeople2

I’ve customized a form to send an email after submission, and the SMTP configuration is working correctly. However, some emails are sent successfully, while others are not. What could be causing this inconsistency?

https://app.ucimhef.org/?cff-form=80

Hello @ohtusabes

If certain emails are being sent while others are not—despite all being dispatched through the same form—there are several potential causes to consider:

1. The emails are being sent; however, they may be blocked by the spam filters of the user’s mailbox. To help ensure successful delivery, please make sure to enter the same email address used with the SMTP server as the “From” attribute in the form settings.
2. The SMTP server has its own set of rules that may result in certain mailboxes being blocked. To determine whether the emails were successfully sent, please check the logs of the SMTP connection plugin for detailed information.

Best regards.

Hi @codepeople2

I will check it.

Thank you