E-Mail and Test-E-Mail not sending

  • I am desperate. It can’t be that difficult to enter the SMTP data. Neither a mail nor a test mail arrives. I keep getting an error message “Could not connect to SMTP host.”
    I am using United-Domains, where are the Data for smtp written.

    Thank you for help
    Daniela

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Darshana

    (@darshanaw)

    Hi @daniela32,

    Thanks for reaching out! The error message indicates that your server is blocking SMTP connection requests.

    Could you please try to authenticate your SMTP connection by using a 3rd party email client like Mozilla Thunderbird, and see whether your SMTP configurations are correct.

    Then, get in touch with your hosting support with the full error log and they should be able to assist you further.

    I hope this helps. Thanks!

    Thread Starter daniela32

    (@daniela32)

    I have tried to send an e-mail from my account to the e-mail adress, that works.
    E-Mail Client I could not configure.

Viewing 2 replies - 1 through 2 (of 2 total)
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