Dynamic pricing blocks Gravityform Product add-on pricing calculations

  • Resolved designerken

    (@kcharity)


    9 months, 1 week ago

    We have several products using WooCommerce + Gravity forms product add-on to create additional pricing for certain products when a dropdown is chosen. When the product is added to the cart it doesn’t show the the new price with options, just the base price.

    The discount rule we have in place are based on specific user roles, but this happens when not logged in.

    When we disable the dynamic pricing the price is calculated correctly.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter designerken

    (@kcharity)

    Here is a demo site:
    https://genius-kea-4dd608.instawp.xyz/

    Visit shop and you will see a test product. select the option (a gravity form) to add +$100

    The price for this option is not added in the cart.

    If I turn off your plugin it works.

    There are 4 rules for a percentage off the cart for specific user roles. These are the only settings with the plugin and they should not affect a visitor.

    Dina S.

    (@themehighsupport)

    Hi,

    Your issue needs a detailed check. Can you please raise a ticket through our website? We hope our technical team will be able to help you.

    Thank you!

    Dina S.

    (@themehighsupport)

    We believe our technical team has adequately addressed your question.

     We are going to mark this thread as resolved.

    Thank you!

Viewing 3 replies - 1 through 3 (of 3 total)
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