Dynamic price works on cart, doesn’t work after

  • Resolved msdesignfoto

    (@msdesignfoto)


    3 years, 8 months ago

    Hello

    When previwing product prices in the cart, the discounts are ok. But when going to the payment details and method, it applies a discount when it should not.

    My discount is set to be applied to any 9 or more items of a certain category. I added 8 items of that category + 1 more from another random category. In the cart, the 8 items have the non-discount price. But after reaching final page and selecting the payment method, it makes the discount on the 8 items as if they were 9 (they are 8+1 , not 9 from the same category).

    Is this a bug or something else? I’ve tested under Chrome’s anonymous tab to make sure there were no cache issues, but I may clean up even more items in the Woocommerce options. I just need to make sure what options to clean.

    • This topic was modified 3 years, 8 months ago by msdesignfoto.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author ELEXtensions

    (@elextensions)

    Hello @msdesignfoto,

    We have verified this case in the test environment and observed it works as expected. The issue you are observing could be specific to your site. Please do open a support ticket with us and share the details of the configurations you have made for the rules created. So that we can look into this to find out the root cause.

    Thread Starter msdesignfoto

    (@msdesignfoto)

    Thank you for the reply. I have just submited a ticket with a screenshot.
    If you need anything else, please send me a reply through the ticket system so I can send additional information.

    Cheers

Viewing 2 replies - 1 through 2 (of 2 total)
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