• Resolved dreamuur

    (@dreamuur)


    Hi,

    I really appreciate your responses in my other question, but I’ve found a problem with the form in my theme so I had to create another question here. I can’t figure it out, and nothing else on the support forum came up when I searched.

    I need to be able to re-size the form dynamically – so it has a mobile display and larger display standards.

    Is there a way to do this through the css? Like if the screen is so and so big, display under “” ?

    Again, many thanks

Viewing 6 replies - 1 through 6 (of 6 total)
  • Hi,

    Please, note that the plugin is responsive so it should automatically be adjusted for different screen sizes.

    Could you please, specify which screen sizes,device models you have for which the plugin is not responsive?

    Could you as well provide the URL where you have the form inserted.

    Thanks. Have a nice day.

    Thread Starter dreamuur

    (@dreamuur)

    Hi,

    I’ve finally taken the site live and can now provide you with the link (it was local before): https://caseynaturalhealthcare.com.au/

    It seems any width under 8.4CM causes site’s page to extend on the right side when there’s not meant to be sideways scrolling (and there wasn’t before I installed and activated this plugin).

    This happens in the Customize WordPress panel, when I click the phone display, as well as on my iPhone 4.

    • This reply was modified 7 years ago by dreamuur.
    Thread Starter dreamuur

    (@dreamuur)

    With this said, I do love the plug in and really appreciate your help ?? The WebDorado team has been truly fantastic so far.

    WD Support

    (@wdsupport)

    Hi,

    Please, be informed that we were not able to see the issue while opening it on the phone display or in the IPhone. Please, see here. Could you please, try to open with the phone and send us the screenshot of the issue.

    We will be happy to help.

    Thanks. Have a nice day.

    Thread Starter dreamuur

    (@dreamuur)

    Ok, I’ve uploaded some screenshots to my Google Drive ??

    Find them here: https://drive.google.com/drive/folders/19sLBLiAWuF1KMgFxBt6KxgCvSvXs0yQf?usp=sharing

    The creme stip on the right isn’t meant to be there. For some reason the background is being extended.

    WD Support

    (@wdsupport)

    Hi,

    Could you please, contact our support team using the following email address: [email protected]

    Please, mention the URL of this forum topic in your message. We will provide a solution as soon as possible and share it here as well.

    Thanks. Have a nice day.

Viewing 6 replies - 1 through 6 (of 6 total)
  • The topic ‘Dynamic Mobile Display’ is closed to new replies.