Dynamic Choice Dropdown giving FATAL error if too many options to load.

  • Resolved Vipworks

    (@pooja_gajrani)


    1 year, 4 months ago

    Hi, I’m using this plugin on my site and have created a dropdown field to population dynamic options of a custom post type which has around 110 posts. The form doesn’t seem to be loading properly and gives FATAL error. If I’m changing the dynamic option setting to the post type which has less posts, the form is working fine.
    Here is the screenshot of error: https://prnt.sc/4HHU6xPX2Kg7

    Here is the site URL: https://prnt.sc/OtHPSHaSv3KJ

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Ralden Souza

    (@rsouzaam)

    Hi @pooja_gajrani,

    Thanks for reaching out!

    Unfortunately, this is a known bug, and there is a report to notify our development team about it. I apologize for the inconvenience in the meantime and if I can’t provide an ETA when a fix will be released.

    However, I’m taking note of this topic, and we’ll send you a message when an update that fixes this issue is released.

    Thanks!

    Plugin Support Ralden Souza

    (@rsouzaam)

    Hi @pooja_gajrani,

    Our team checked the issue, and it should have been resolved in our latest version.

    Looking at your sites, it seems you’re using WPForms Lite version 1.8.3.1 on w3needs.com and version 1.8.4.1 on w3needs.com/niall/.

    With this, we recommend first you update WPForms to the latest version. Then, you could verify if the issue continues.

    If it does, we suggest you try to replicate the issue with other post type with 110 or more newly created items.

    If both post types still have the issue, please share with us all the details available on WPForms ? Tools ? System Info.

    Thanks!

    Plugin Support Ralden Souza

    (@rsouzaam)

    Hi @pooja_gajrani,

    We haven’t heard back from you in a few days, so I’m going to go ahead and close this thread for now. But if you’d like us to assist further, please feel welcome to continue the conversation.

    Thanks!

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Dynamic Choice Dropdown giving FATAL error if too many options to load.’ is closed to new replies.