• Resolved espox

    (@espox)


    Hello,

    Report: SG Supercacher with Elementor Pagebuilder

    Description: When you use Sitegrpund Dynamic Caching, Elementor Pop’ups are loaded anytime false and independent of the trigger.

    Bug: Elementor Pop-Up + Trigger when Site URL “123”. Elementor Pop-up is fired anytime on any page. Even when the Site URL is not 123.

    Explanation: Problem is gone when I deactivate your Supercacher Plugin or it is working one time when I clear the cache. Even when I deactivate the cache for the specific URL of the pop-up the bug exist. When I exclude the URL where the Pop-up is, problem is still there.

    Temporary Fix: Turn off Dynamic Caching

    Tested with: 7.2.0
    Used Plugins: Elementor, Elementor Pro, Dynamic Conditions, Siteground Supercacher

    • This topic was modified 2 years, 4 months ago by espox.
    • This topic was modified 2 years, 4 months ago by espox.
    • This topic was modified 2 years, 4 months ago by espox.
    • This topic was modified 2 years, 4 months ago by espox.
Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Elena Chavdarova

    (@elenachavdarova)

    Hello @espox,

    We have tested the Elementor Builder with the latest plugin version and no issues were found.

    Still both plugins have a big list of functionalities, so could you please ellaborate a bit more how we can replicate the issue you are reporting.

    It is not clear which Elementor popup is loaded and where exactly.

    Coyuld you please sent us a video or a screenshot of the issue as it will be of huge help.

    Thank you for your cooperation in advance!

    Best Regards,
    Elena

    Plugin Support Delyan Delov

    (@delyandelov)

    Hello @espox,

    Since we have not heard from you lately, I believe the issue is already resolved so I will mark the case resolved as well.

Viewing 2 replies - 1 through 2 (of 2 total)
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