DVLA Lookup not working and no models being loaded in vehicle select

  • Resolved Holmey1

    (@holmey1)


    4 years, 2 months ago

    Hi,

    I’m having major problems here with 2 sections of the plugin.

    1. when I try the DVLA lookup I’m getting Bad Response from Car Query API, (see image on link below).

    https://wondersofwordpress.com/wp-content/uploads/2020/12/Bad-Responce.png

    with my DVLA Search API Key being valid and there being plenty credits left. (94)

    2. Vehicle Select

    When the year of the vehicle is selected, you can chose the make from the drop down after loading makes and models, but no models are populated in the models dropdown.

    I’m on a deadline with this site here so any fast help that can be offered will be appreciated.

    Regards,

    Holmey

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Thread Starter Holmey1

    (@holmey1)

    The issue with DVLA lookup is resolved, as it was initially a trial account that hadn’t been used for some time it had been suspended. Its now been reactivated by DVLA lookup.

    All to be resolved now is the vehicle lookup not populating the models.

    As I paid for a premium add on I expected better support, with me having raised this issue with the plugin developer through their website and not even received any acknowledgement that it has even been received.

    Holmey.

    Plugin Author autolistings

    (@autolistings)

    Hi,

    We are truly sorry that you didn’t get a quick response. We understand your disappointment and apologize for any inconvenience that this may have caused you. Due to the time zone difference, we have missed your message on this support forum.

    In order to get better support, please send us a ticket to support@elightup.com. We are very happy to help you resolve your problem.

Viewing 2 replies - 1 through 2 (of 2 total)
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