Duplicator stuck in Scanning Site Please Wait…

  • Resolved arasa

    (@marksat)


    3 years, 6 months ago

    Hi! Duplicator is stuck in “scanning site” mode. Waited for twenty minutes, and no progress.

    Looked at debug log, this is what it shows

    `20-05-20|DUP|<num>|[class.logging.php________: 97] [DUP_Log::Info]________________________________ | [PHP ERR][WARN] MSG:filesize(): stat failed for <site>/wp-content/backups-dup-lite/dup_<ref>.log [CODE:2|FILE:<site>/wp-content/plugins/duplicator/classes/class.logging.php|LINE:313]

    DUP_Handler::shutdown, DUP_Handler::error, DUP_Log::Info, DUP_Log::Trace, DUP_Log::WriteToTrace, filesize, DUP_Handler::error, DUP_Handler::getMessage

    20-05-20|DUP|<num>|[class.logging.php________: 97] [DUP_Log::Info]________________________________ | [PHP ERR][NOTICE] MSG:Constant FORCE_SSL_ADMIN already defined [CODE:8|FILE:<site>/wp-config.php|LINE:86]

    The page I need help with: [log in to see the link]

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  • Hey @marksat,

    Typically filesize stat failed notices indicated that the PHP process the user runs under in the hosting environment does not have enough permissions to read a specified file.

    You might check with your host to see if the PHP process has the ability to read all the files in your WordPress root. Most major hosts support this level of visibility.

    In the meantime, we will see if there is anything we can do on our side as this is the first we have heard of any related issues like this in a while.

    Thanks~

Viewing 1 replies (of 1 total)
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