“Duplicator” plugin it deletes the WP fresh install

  • Resolved tarzine

    (@tarzine)


    2 months, 2 weeks ago

    I added hosting to my domain. Then I installed WordPress via DH install. Everything was working fine.

    I used the “Duplicator” plugin to install my cloned website and that is when it all went down hill.

    Now I lost my WP site. I am unable to install my cloned WP site. When I get WP installed, and try to “Duplicator” plugin it deletes the WP fresh install and makes me start the install of WP all over again. It is very frustrating. Now the site is corrupted and so is the “wp-config” file.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support mohammedeisa

    (@mohammedeisa)

    Hi @tarzine ,

    We understand that you’re facing an issue that requires further investigation, and it may involve sharing log files containing sensitive information about your website. Unfortunately, such sharing is not allowed in www.remarpro.com forums for security reasons.

    To ensure your privacy and get the necessary support, kindly contact us through the form on our Contact Us page, and we’ll be more than happy to assist you promptly:

    https://duplicator.com/contact/?form=1

    Looking forward to hearing back from you.

    Thanks!

    Hi @tarzine,

    OK. This is a beginner question. Very simple. You are now doing something wrong. Or you are expecting a different result.

    When you cloned a website, you copied the entire installation, WordPress and everything else. You do not need to install WordPress first (as other backup plugins do).

    You should immediately install your cloned website with the Duplicator plugin. In other words, you should transfer your old/cloned website to a new domain (empty domain). And you should do this in the following way. Go to the new website. Delete everything. Absolutely everything.

    You need to open a new database on the server. (Or if you want you can use the old database but all the data will be overwritten.) You need the following information:

    database name
    database username
    database password

    Now you need to add the backup archive (zip file) and the installation file (php file) to your new/empty website:

    (long_name)_archive.zip
    (long_name)_installer.php

    Start the installation. So you will type in the internet browser:

    https://www.yournewdomain.com/long_name_installer.php

    You already know all these steps. Duplicator will open with the settings. Follow the instructions. That’s it. Very simple. After completing the last step, you will be on your new website. In fact, you will be on your old, cloned website on the new domain. Now you can continue updating, fine-tuning and editing your website.

    I hope this helped you. Have a nice day,

    Plugin Support mohammedeisa

    (@mohammedeisa)

    Hi @vipteam,

    Thanks for jumping into this topic ??

    @tarzine We haven’t heard back from you in a few days, so I’m going to go ahead and close this thread for now. But if you’d like us to assist further, please feel welcome to continue the conversation.

    Thanks!

Viewing 3 replies - 1 through 3 (of 3 total)
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