Duplicator plugin

  • Dreamhost migrated my site from developer to their server, took them 1 month and lost all of my content. My previous hosting was at Hostgator via my developer. The backup of the site was done on duplicator plugin. I uploaded to my new server via Filezilla the installer and backup zip file, the tech support at DreamHost telling me no content.
    Any advice on how to retrieve my contents to the latest backup?
    Should I change hosting service? If yes, do you recommend I go back to Hostgator perhaps they could retrieve my info, or any other hosting?
    Any advice?
    Thank you!

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